Many products have a problem at some time in their life. My Yoder 640 was one of those products. Here is what is different. You all know that sinking feeling when you have a problem....and get ready to call customer service. We sort of steel ourselves to be prepared for the response....or actually, lack thereof. NOT AT YODER. After fully explaining my problems to Joe, he and his company completely exceeded my expectations. My customer service experience was world class - rivaling famed LL Bean, Amica Insurance and other. This is old honor. They better be careful though.....this kind of customer service is going to create raving customers and more business!~
Although our testers thought this grill was a bit heavy, they loved its small footprint and still found it to be very portable: “It’s a great size and convenient to bring in an RV or SUV for tailgating and grilling on the go,” reported one reviewer. Our testers were also pleased with how easily you could control the grill’s heat from its corresponding smartphone app. The only real downside? The instructions were a little unclear, according to one of our reviewers.
Has had auger issues from the beginning and a yr later continues. Once it gets running it does a good job of cooking but it takes average 20 minutes to continually unjamb the auger. Called CS after first use and the issue was recognized and it's looks to be poorly designed with a simi free floating impeller/ auger to keep the impeller from jamming into the side housing and this worked for that issue but now the auger just gets jammed up and I have to empty out the hopper tap on the auger then it will start again till it warms up.
Most of the pellet grills available on the market offer "temperature control" although the problems start when the weather changes. The temperature outside changes, the temperature inside the grill changes, the temperature inside the meat changes. All those factors are very important, as they have a significant impact on maintaining the right temperature inside the grill.
Cleaning and Maintenance: Keeping the grill clean is critical if you need to get the most out of the unit. Old debris can influence the viability of the unit thus normal cleaning is vital. In addition, while moving it around, take alert not to thump it since it accompanies little legs which can without much of a stretch tip over the unit when thumped.
Food not cooking evenly or at desired times: It’s worth checking out the health of the fans in your pellet grill. Usually, if the fan is unable to distribute the heat properly throughout the whole smoker, these problems occur. Fans are relatively inexpensive and very easy to replace. Even if you see the fan working and still getting these problems, it might be that the fan is working intermittently or at slower speeds that it needs to. Have it replaced: it would be the best course of action and won’t be heavy on your wallet.
My Egg will last past my lifetime. And I have a lifetime warranty on it as well. I don’t want to plunk down good money(even $500 is good money if you think about it) to have a grill of no use in 5 years. I guess I’m looking for a do it all grill. Not that I need one to do it all, heck I can use my Old Smokey to grill up some mean steaks and burger and hotdogs if need be.