After an hour on tech support, taking the thing apart, they acknowledged the auger motor was bad and they would send me one. This would be FANTASTIC if I had owned the grill for a year or so and the company was standing by their product... but to insist on sending me a part to a BRAND NEW GRILL and having me replace it...Unacceptable. When I asked for a new replacement hopper system (I get it ... things break... and I'm willing to meet them halfway) they said no... just the motor. I would have kept it had they allowed me to swap out the entire hopper system but I shouldn't have to do surgery on a brand new piece of equipment. Please don't buy this poorly made (China) piece of trash.
Certain statements in this press release, including statements regarding the expected future financial performance of Camp Chef and the impact of that performance on Vista Outdoor, constitute forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. The words 'believe', 'expect', 'anticipate', 'intend', 'aim', 'should' and similar expressions are intended to identify such forward-looking statements. All such forward-looking statements involve estimates and assumptions and are subject to a number of risks and uncertainties, many of which are beyond Vista Outdoor's control, which could cause actual results to differ materially from the expectations described in the forward-looking statements. Among those risks and uncertainties are: assumptions regarding demand for Camp Chef's products; the risk that the anticipated benefits and cost savings from the transaction may not be fully realized or may take longer than expected to realize; the ability of Vista Outdoor to retain and hire key personnel and maintain relationships with customers, suppliers and other business partners of Camp Chef; costs or difficulties related to the integration of the business following completion of the transaction; and changes in the business, industry or economic conditions or competitive environment. Vista Outdoor undertakes no obligation to update any forward-looking statements. For further information on factors that could impact Vista Outdoor, and the statements contained herein, please refer to Vista Outdoor's most recent Annual Report on Form 10-K and any subsequent quarterly reports on Form 10-Q and current reports on Form 8-K filed with the U.S. Securities and Exchange Commission.
This piece of junk did not work when I received it fresh out of the box & now it's broke again!!! What a waste of money! First issue was a temp control module board, which the manufacturer actually sent me directly & I had to install it. Now after about 6 months of using it approximately 12-14 times, it won't even power up. I don't even want to attempt to fix it again!! I am going to spend the extra money & buy a Traeger!!
There’s so much about this grill to love, but one aspect that gets RAVE reviews is the customer service. Rec Tec has pretty much the best customer service in the industry. First off, there’s a 6 year warranty, meaning, they expect their product to perform. But in the unlikely case that you have issues, their customer service is incredibly fast to respond, is available even on the weekends, and believe it or not, the owners even provide their cell phone numbers so they can help you through a problem when you’re stuck. Incredible!
Certain statements in this press release, including statements regarding the expected future financial performance of Camp Chef and the impact of that performance on Vista Outdoor, constitute forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. The words 'believe', 'expect', 'anticipate', 'intend', 'aim', 'should' and similar expressions are intended to identify such forward-looking statements. All such forward-looking statements involve estimates and assumptions and are subject to a number of risks and uncertainties, many of which are beyond Vista Outdoor's control, which could cause actual results to differ materially from the expectations described in the forward-looking statements. Among those risks and uncertainties are: assumptions regarding demand for Camp Chef's products; the risk that the anticipated benefits and cost savings from the transaction may not be fully realized or may take longer than expected to realize; the ability of Vista Outdoor to retain and hire key personnel and maintain relationships with customers, suppliers and other business partners of Camp Chef; costs or difficulties related to the integration of the business following completion of the transaction; and changes in the business, industry or economic conditions or competitive environment. Vista Outdoor undertakes no obligation to update any forward-looking statements. For further information on factors that could impact Vista Outdoor, and the statements contained herein, please refer to Vista Outdoor's most recent Annual Report on Form 10-K and any subsequent quarterly reports on Form 10-Q and current reports on Form 8-K filed with the U.S. Securities and Exchange Commission.
Over time, as other companies started entering the scene, the designs saw some massive improvements. Later, the firepots were brought closer to the hopper, reducing the distance the pellets had to travel to reach it. This move reduced the probability of a pellet jam. Later, more features began to be added to these grills to further improve the reliability, safety, and convenience.
Bought Junior Elite 20 pellet grill at Costco special sales event. Took it home and it simply wouldn't get up to temperature to ignite the pellets. Auger made extremely loud noises and then simply refused to operate. Packed it back up and returned to Costco with no problem. They had no inventory so I called Traeger. Woman on phone was very pleasant and helpful. Asked if I could get Traeger to simply replace the grill at the same price I purchased it for. Her supervisor said no and if I wanted it for that price I would have to drive to another state and purchase it at one of their event presentations. Made no sense to me why they would sell it to someone else for the "event" price but not to me who had already done. Poor customer support and silly supervisor. I will look elsewhere. 

Louisiana Grills was one of the first companies to muscle in on Traeger's one-brand show. The smallish CS 450 is one of its more popular models. In 2014, Louisiana upgraded all of its pellet smokers to include digital touch-pad controllers with integrated meat probes. Set it and forget it; the thermostat will maintain cooking temperature just like your indoor kitchen oven does. As a safety feature, the meat probe can be set for your desired target temp. When the internal meat temp rises to within 10°F of the target, the controller automatically drops the smoker down to 170°F (77°C) to avoid overcooking.
The flame broiler uses a digitally controlled burn system. Its Digital Control Center lets you set the temperature ranging from 170F to 600F with ease. The desired temperature is set and maintained through an electric auto-start and fan-forced air mechanism. These, in addition, give that flavorful smoky taste to all of your foods. The auger automatically feeds pellets into the smoker, so you can pretty much let it take care of everything.
Pellet grill uses various types of flavored wood pellets to flavor the food by infusing smoke into it. Pellets of numerous flavors are available on the market:  hickory, strawberry, oak and olive are just to name a few. Many pellet grill companies also manufacture wood pellets alongside the pellet grills that go hand in hand with their respective grills. So know your options, and be sure to spend a few extra bucks into buying a good quality wood pellet for your pellet grill as this is what will set apart your smoked exotic BBQ from the mainstream flavors out there.
There are several types of grills and these are charcoal, gas, wood, electric smokers, open fire grill, and pellet grill. Each of them offers different benefits. In terms of comparison, pellet grill is still superior because it is the combination of all such grills. You can use it to smoke that way charcoal grill does. You enjoy the wood flavor of wood grill using pellets, and it is also electrically and electronically-operated.
To sear a steak you need direct radiant heat. I don't care if you can heat the air to 1000°F, it is still indirect heat and that does not deliver as much energy as direct radiant heat. It's physics, but not hard to understand. In short, heat is not the same as temperature. It feels hotter at 80°F if the sun is shining on you than if it is 80°F in the shade. I discuss the concept in more detail in my article on thermodynamics of cooking.
I think a lot of reviewers here don't have enough experience in pellet grilling to recognize how many features are packed into this unit for the money. I'm not going to talk about the usual advantages of pellet grilling in general in this review (i.e., clean flavor, "set and forget", less ash,). Instead, I'm going to focus on what makes this one uniquely better than the other grills in it's class.
The completed transaction enhances Vista Outdoor's position within one of the camping market's most attractive categories, complementing its already broad portfolio of 50 brands in shooting sports and outdoor recreation. Wholesale dollar sales in the camping category grew at a 6% Compound Annual Growth Rate (CAGR) from 2010 to 2015 (source: Sports & Fitness Industry Association). Camp Chef's sales growth has been fueled by a strong product development pipeline and user-friendly products.
Thank you so much for this very informative post!! My husband and I just bought the Traeger Select Elite Pellet Grill On Cart yesterday as a somewhat impulsive buy on a Costco shopping trip. It was the last day in the road show so I figured we could always return it if we have buyer’s remorse. Having no past experience with pellet smokers/grills, I am doing my due diligence in researching the reputation of this company and comparing to others in the market. The selling point for us with this particular Traeger grill was the ability to convert this to a built in unit by simply taking off the right side shelf. The sales rep at Costco had a picture of one that his parents had built into an attractive brick surround and we liked the option, however, after reading your post and several other sites, I am finding that Traeger may not be the best investment comparatively and with a purchase this expensive, long-term quality is extremely important to us. In staying within the same price range, I am very interested in the Rec-Tec and it’s stainless steel build. My question is, do you know if the Rec-Tec or another pellet grill @ the $1000 price point can be made to look “built-in” and if so, are there any dangers or potential problems with this.
Enjoy the benefits of cooking with cast iron with the Camp Chef 11" Cast Iron Square Skillet. This skillet is great for typical sk...illet cooking and fits nicely over a one-burner stove to maximize heat efficiency. This Camp Chef skillet fits four sandwiches, allowing you to cook all at once. It is great for French toast, too. It comes seasoned, so it is ready for use right out of the box. This skillet is designed for your convenience from start to finish, and as such is very easy to clean. A steadying handle at the end of the pan and pour-off spouts on both sides make it easier to cook things just the way you like it. Enjoy convenience and delicious food with this handy skillet. read more
It’s built pretty solidly, which is what you want with a portable system as it’s obviously being moved around a lot more. I’d say it’s similar in build quality to the Traeger Junior Elite, which as a top of the line smoker says all that needs to be said. If something does go wrong, there’s a two year warranty. I’d have liked more, but it’s there, and that’s good enough.
You prefer a direct heat method of grilling: The Traeger grill uses an indirect heating source, much like an oven, so you won’t be able to sear meat, as many people like to do when grilling a steak. The Traeger system is better for those people seeking more of a smoker type of cooking system, although you can sear your meat by using a frying pan with a little oil initially before you finish cooking it with the Traeger grill. You can use the frying pan on a stove top burner or on the surface of the Traeger grill.
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