If you live in an area where wood furnaces are used (not like down here in FL where a few heat strips will do the trick), you may also be familiar with pellet furnaces. In short, pellets compressed from sawdust and wood shavings fill a hopper and are then fed into a burn pot using an electric auger system. The auger, which is basically a long screw, delivers pellets to the burn pot based on the speed dictated by the unit’s thermostat. As the burn pot ignites, the pellets burn. Heat then carries through the home via convection (air driven) means, thus allowing air flow and a blend of warm and cool air to maintain steady, even burn temperatures. A heat exchanger separates the smoke fumes from the warm air, thereby warming the room without smoking everyone out.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
I bought the Pit Boss 440 Deluxe & cooked a pork butt. Set it on Smoke (P4) all was well for 2 hours then temperature ran away to over 615 degrees. Ruined that piece of meat. Called customer service & they talked at me instead of listening to me. Tried another pork butt set on 225 degrees temp once again ran away after an hour. Wrote an email to customer service with a response that they were sorry I was having trouble. Tried again today with the same result so sent another email with pictures of settings & indicated temperatures. Guess I'll have to finish this pork butt in the oven & go buy a Treagar Pellet Grill. If Pit Boss corrects this I'll update this review!
This is a fantastic grill for the money that’s dependable for outdoor cooking and smoking (hence its name, “Camp Chef”). It’s not quite 9.9/10 that is the Camp Chef SmokePro DLX Pellet Grill got, but it has more than enough features and benefits to spare to honor the Camp Chef brand (even though at first glance the PG24 and the SmokePro are practically the same units with color differences).