Traeger sent me replacement; fan motor, auger motor, temp controller, then a whole burner module assembly.  None of these parts helped my problem at all.   After working with them thru about 10 phone calls, I finally talked to a second level supervisor named Jessie.  He agreed my grille wasn't working properly, but would not let me return it.  I told him I would accept a replacement 22 inch grille, which I believed would get up to temperature.  He agreed, but would not agree to refund the $200 difference in price.  I decided to cut my losses and accept this offer.  He said he would call and email back with shipping details.  That was over 2 months ago and no call.  I've since called them 3 times.  The phone help doesn't know Jessie and always claim to leave him a message...but still no call.   I'm way past the time limit to protest the charge with my credit card, so I guess I'm stuck with this piece of junk.  This kind of lack of integrity from a company does not deserve anyone's business.
3-DFT12 Size: 12" Features: -You can now take the guesswork out of outdoor grilling and concentrate more on the beauty of the grea...t outdoors. -Allow yourself to effortlessly monitor and regulate the temperature of your grill with the Camp Chef Thermometer. Product Type: -Thermometer. Finish: -Silver. Tool Head Material: -Other. Number of Items Included: -1. Dimensions: Overall Product Weight: -1 Pounds. Size 6" - Overall Height - Top to Bottom: -6 Inches. Size 6" - Overall Width - Side to Side: -2 Inches. Size 6" - Overall Depth - Front to Back: -2 Inches. Size 12" - Overall Height - Top to Bottom: -12 Inches. Size 12" - Overall Width - Side to Side: -2 Inches. Size 12" - Overall Depth - Front to Back: -2 Inches.Package Quantity : 1 read more

Pellet Kettle - compact design with back hopper Pellet Kettle - compact design with back hopper wide range of control from Smoke to 450°. High setting provides 500° plus searing temperatures stainless steel handles open cart with storage shelf large folding side shelf chimney and adjustable damper. Electric power required (110-Volt) has cord wrap locking casters full length ...  More + Product Details Close
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Novices: Do you consider yourself a novice with a smoker grill? If so have no shame, in fact, look at me, I started as a novice too! Realistically, no one becomes a geek in 2 weeks of studying or research. So as a beginner you must look for an easy to use smoker grill. Well, the primary concept of a pellet smoker lies in its easy to use features. Set it and forget represents the motto and the main aspect you crave, right?


This is the second one I have received as the first one was a lemon. The first one worked great the first 3 times I used it, but then I started getting "Err" message, as well as an overheat message randomly that would not go away. I returned it to Amazon and promptly received a replacement. I have used this one heavily for 7 days now and have had no problems. I will check back in in a couple weeks with my results. It is very well constructed, holds its temperatures well and cooks pretty evenly. I have smoked/grilled ribs using the 3/2/1 method, made stuffed hamburgers, a whole chicken, and a porterhouse steak so far. For the price you cannot beat it. The searing option where you can open the heat shield/drip tray to expose slots directly over the flame is great for cooking steaks and a nice option that you don't see on other models. The removable side tray is also nice for bringing out your meat and placing your finished product on it. The bottle opener is weird...u have to really put the bottle at an angle to open and you lose part of your beer....but it looks cool...lol. A few tips: Cover the heat shield/drip tray with new tin foil each use or else it is almost impossible to clean it. Make sure the knob is in the off position before plugging it in and wait for the numbers to stop flashing before adjusting the temperature. Always start out in the smoke position until it is smoking and a a flame has started, then turn it to your desired temperature(about 5 min). Vacuum out the firepot and inside of the barrel every other use. Most importantly....use this thing as much as possible in the first 30 days to make sure it is functioning properly so if you do have problems you can return to Amazon. I love Amazon. As soon as I clicked on 'Return' and printed the free return shipping label, they had already ordered me a new one and I had it in 3 days!!! In case you would have to return it, mark your boxes that everything came in and take pictures of how it was packed. Took me over 2 hours to pack this thing back up. Most importantly....use this grill as much as you can in the first 30 days to make sure it is functioning correctly, otherwise you will have to deal with Pitboss ...paying your own return shipping and replacing parts on your own.Also don't forget to register your grill right away on the Pitboss website, in case you have problems after the 30 day Amazon window. Checkout the Pitboss website for their recipes....some of them are quite good...the bacon wrapped asparagus tastes just like Carrabas. Just sprinkle some balsamic vinegar on it after grilling. The Pitboss spices/rubs, while expensive are very good. The sweet heat is good on anything and the mandarin habanero is amazing on wings. I sprinkle and toss after cooking. Good luck !!
Instead of logs, the pellet smoker is fed with food-grade cylinders of wood pellets that are an inch long and ¼-inch wide and are made of compressed hardwood sawdust. According to the best pellet smoker reviews, pellet grills are easy to use because it’s easier to maintain its temperature because of these sawdust pellets that are subjected to great heat and high pressure, which ignites lignin (natural wood glue).
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