Traeger sent me replacement; fan motor, auger motor, temp controller, then a whole burner module assembly.  None of these parts helped my problem at all.   After working with them thru about 10 phone calls, I finally talked to a second level supervisor named Jessie.  He agreed my grille wasn't working properly, but would not let me return it.  I told him I would accept a replacement 22 inch grille, which I believed would get up to temperature.  He agreed, but would not agree to refund the $200 difference in price.  I decided to cut my losses and accept this offer.  He said he would call and email back with shipping details.  That was over 2 months ago and no call.  I've since called them 3 times.  The phone help doesn't know Jessie and always claim to leave him a message...but still no call.   I'm way past the time limit to protest the charge with my credit card, so I guess I'm stuck with this piece of junk.  This kind of lack of integrity from a company does not deserve anyone's business.
The construction and the elements - REC TEC  Pellet grill are an investment for years, safe from corroding. Most of competitive  grills look pretty on the outside and the manufacturers claim they are made of stainless steel. The truth is, only the outside part of the grill is stainless. The steel on the inside is different, and major parts are made of materials of poorer quality.
The Tailgater 20 Series Freestanding Grill is one of the best wood pellet grills from Traeger for those who like to cook away from home. It’s small and lightweight enough that you can load it in your car for tailgating before the big game, cooking while camping or grilling at the park. The ash bucket collects all ash created, which makes cleaning up before heading home easier.
But, along with some shelves we don’t need, a headboard that won’t fit our new bed, and a gigantic chest freezer I haven’t yet filled, the Egg has languished in the back corner of the garage since then. That’s because a brand new Traeger Timberline 850 was sitting here waiting for us when we arrived and it’s performed so well and become such an essential part of my cooking that now I can’t imagine using anything else. 
Pit Boss have made this heavy duty beast as a semi-professional pellet based smoker, and it shows. It’s absolutely massive, with a colossal amount of cooking space and a lot of tech that makes using it a serious pleasure. It’s actually probably too big for most households, but if you need the most cooking space possible, this is the biggest on our list.

Most grills feature a primary cooking area (the main grate) and a secondary cooking area (additional racks). In a pellet grill, there’s less difference between the two grilling areas because it mainly cooks by indirect heat, so the temperature is the same throughout the grill. It’s best to pay attention to a pellet grill’s total cooking area because it is the sum of the primary and secondary cooking areas.
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