Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
Rec Tec has always been known for making advanced Rec Tec wood pellet grills coming in at a higher price. However, some of the popular models come in smaller sizes, like Trailblazer 340 or Bullseye 380. However, compared to their capacities and features, the products in our top ten lists would be better choices. So, among its products, the RecTec Bull 700 is the only one that falls in our Honorable Mentions.
Because the burn pot is small, there is usually a hot spot directly over it. Some units have an optional perforated section above the burn pot so you can put the meat over direct flame, but the ones I've tested still do not sear properly. And there is no way to set up a 2-zone cooking system with a cool zone. As with most other grills and smokers, the differences between lower and upper racks is not huge, so think of it as one heckuva indirect heat convection smoker with precision temperature control.
Whenever you want to smoke with a pellet smoker, you will have to make a choice: What type of wood pellets should I use? Well, the answer may sound simple – whichever flavor you like the best – but might be pretty difficult if you’re smoking for the first time. Unfortunately, the only way to know which flavor you like most is to try them all at least once and then decide upon which one floats your boat.

Bought Junior Elite 20 pellet grill at Costco special sales event. Took it home and it simply wouldn't get up to temperature to ignite the pellets. Auger made extremely loud noises and then simply refused to operate. Packed it back up and returned to Costco with no problem. They had no inventory so I called Traeger. Woman on phone was very pleasant and helpful. Asked if I could get Traeger to simply replace the grill at the same price I purchased it for. Her supervisor said no and if I wanted it for that price I would have to drive to another state and purchase it at one of their event presentations. Made no sense to me why they would sell it to someone else for the "event" price but not to me who had already done. Poor customer support and silly supervisor. I will look elsewhere.
Does anyone know how to set up a pellet grill? Since pellet grills are a bit less common than a regular conventional gas grill, we had to conduct a bit of research and realized that pellet grills are as easy to set up, they just have more components. The components of the grill include a lid, which is designed to cover the contents of the grill as well as keep the heat in. Other than that, the ‘hopper’ is known as the area of the grill where an individual places the wood pellets and the grill drips the pellets onto the fire to keep the heat going.
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