Traeger sent me replacement; fan motor, auger motor, temp controller, then a whole burner module assembly. None of these parts helped my problem at all. After working with them thru about 10 phone calls, I finally talked to a second level supervisor named Jessie. He agreed my grille wasn't working properly, but would not let me return it. I told him I would accept a replacement 22 inch grille, which I believed would get up to temperature. He agreed, but would not agree to refund the $200 difference in price. I decided to cut my losses and accept this offer. He said he would call and email back with shipping details. That was over 2 months ago and no call. I've since called them 3 times. The phone help doesn't know Jessie and always claim to leave him a message...but still no call. I'm way past the time limit to protest the charge with my credit card, so I guess I'm stuck with this piece of junk. This kind of lack of integrity from a company does not deserve anyone's business.
The Camp Chef SmokePro’s automatic features definitely set it apart and make it truly a “set it and forget it” kind of unit. It makes use of an electric auto-igniter system that lets you start grilling with just one button. The automatic auger instantly dispenses pellets to maintain the desired temperature and use your pellets the most efficient way.
Pellets are made from different woods, each of which imparts a distinctive flavor to the meat. Hickory, oak, maple, alder, apple, cherry, hazelnut, peach, and mesquite are among the flavors available. For more about pellets, read my article, The Science of Wood. There is a pretty good forum for people who have pellet cookers at PelletSmoking.com and of course our Pitmaster Club has a lively discussion on them with many active users.
What makes this smoker unique, though, is the sear box. It runs on propane, and it gets VERY hot, VERY fast. You can easily sear meats on it, and many use the "reverse sear" method, which means to sear meats AFTER smoking them. Additionally, the sear box can be used as a small propane grill; we use it all the time for things like hot dogs and sausages.
Wood pellet grill is a two-in-one mixture of a smoker and a grill. It doesn’t provide direct flame for your steaks or meat as a grill would which eliminates flare-ups. Since there’s no direct flame, searing meat isn’t an option and there’s a better choice if this is your desire. However, if you desire a great smoky flavor with an easy cooking process then a pellet smoker is an excellent choice.
Most grills feature a primary cooking area (the main grate) and a secondary cooking area (additional racks). In a pellet grill, there’s less difference between the two grilling areas because it mainly cooks by indirect heat, so the temperature is the same throughout the grill. It’s best to pay attention to a pellet grill’s total cooking area because it is the sum of the primary and secondary cooking areas.