Speaking of competition cooks, you’ll find that many competition BBQ pitmasters who use Pellet grills as their primary means of cooking are among the more well rested come Saturday. The next step we’ll cover in this selection of Pellet Grill Reviews is getting your pellet grill / smoker up and running. Again, what you may not see in may Pellet Grill Reviews is repeated mention that you’re not going to get that “deep smoke” flavor profile using a pellet smoker. Though, this can be achieved by using something like the Amazen Pellet Tube Smoker 12″.
Something you may not have read in other Pellet smoker reviews is that there are two key concerns: flavor and fuel consumption. As previously stated, pellet smokers are not known for producing a strong smoke flavor, no matter what pellets you use. Though, some brands can be more pronounced than others. Hardwood pellets provide longer overall burn times per pound than fruit wood pellets. 1oo percent fruit wood pellets will also be more expensive on average. So, if you want to do a pellet smoker cook using 100 percent cherry wood pellets, you’re going to use more fuel than you would with a cherry/hardwood blend, and it’s going to cost you more as well on average.
Hi there i want to recommend the CAMP CHEF pellet smokers you get the bang for your buck with these smokers i know a lot of you out there are turning up your noses but these smokers have all the extras at a very good price well under a $1000 customer service second to none you get the pellet clean out in the hopper they have a ash tray under the body you just pull a lever and all your burnt ash is cleaned out digital temp for the food digital temp for the chamber lo smoke and high smoke setting and it goes up to 500 degrees at 25 degree increments mine coast me $359 out the door includes shipping it dose a wonderful job holding the temps with a 10 to 15 degrees swing i bought mine at CAMP SAVER.
Pit Boss Wood Pellet Grills are filled by all regular BBQ wood pellets. The computerized control board lights the grill and permits you to set the cooking temperature from 180° to 500°F. Fan constrained convection cooking takes out the requirement for a rotisserie and makes an adaptable situation for grilling, simmering, smoking, braising and preparing. The Pit Boss 340 has 340 sq. in. total cooking surface with porcelain covered cooking grids. With complete structural quality and strength, the Pit Boss 340 is made to last.
Rest the cast iron press on your skillet or griddle to warm. Use the press on top of bacon to speed cooking times as it cooks from... both sides. Use as a hot press with your favorite sandwiches to turn them into a hot and melty favorite. The grill lines from the ridged bottom will sear the sandwich for a tasty presentation. The products are covered by the following warranty. Warranty covers all components of the stoves, fire pits, ovens and smokers to be free from defect in materials and workmanship for one year from the day of purchase (excluding finish). All accessories are covered for a full 90 days to be free of defect in materials and workmanship. read more
You’re concerned with ongoing costs for fuel and power: The wood pellets used with Traeger grills are more expensive than propane or charcoal. You can expect to spend $1 to $3 per grilling session using wood pellets. Propane is far less expensive to operate in a grill, while charcoal fits somewhere in the middle of the cost range. And beware of cheap pellets from third-party manufacturers that contain softwoods like pine. They burn much faster than hardwoods, so the end cost won’t be that much different because you’ll use more of them. And they can introduce unwanted chemicals and contaminants to your food. You will also have some electrical power costs with these Traeger pellet grills.
Got the Traeger Pro grill. I was so excited after seeing all of the commercials, unfortunately once I got it together it did not work. No heat on the glow rod no fan nothing. The only thing that worked was the auger and the front panel lights up. Called customer service spent 2 hours on the phone for them to tell me what I already knew they did not work. I told the man on the other end of the line that if it could not work out of the box I did not want it, he stated no returns. Now I am stuck with it. He says, "I will send you the parts needed you can replace them."
The Sense-Mate feature is another one of the best additions to this smoker: it is a thermal sensor system that monitors and reads the internal temperature of the grill within 5ºF of the actual temperature! Once you set your desired temperature using its digital controls, the Sense-Mate technology reads and monitors the temperature, while displaying it on the LCD display. Sense-Mate makes sure that heat is kept at a constant temperature, so whether you are cooking at 150ºF or 550ºF, you can rest assured that your meats will be evenly cooked.
Hey Kevin great article. I too am currently looking for a pellet smoker. I’ve narrowed it down between a Yader, Memphis Pro and the Rec Tec. The Green Mountain did not seem very well built. The wheels looked liked the would break on the first roll and the stainless steel door was flimsy and did not have a good seal. I know the Rec Tec has a 6 year warranty. Do you know how long the warranties are on the other two?
The Green Mountain Grills Davy Crockett smoker lets you get more than what you paid for. At a surprisingly low price, you get to have tons of great features commonly found in other GMG products that are sure to elevate your BBQ experience. For its price, we were quite surprised to see that it satisfied most of the features on our review. We tested over fifty products, and even the expensive ones were no match for this product. In terms of value per dollar, this product deserves the top spot.
This is the second one I have received as the first one was a lemon. The first one worked great the first 3 times I used it, but then I started getting "Err" message, as well as an overheat message randomly that would not go away. I returned it to Amazon and promptly received a replacement. I have used this one heavily for 7 days now and have had no problems. I will check back in in a couple weeks with my results. It is very well constructed, holds its temperatures well and cooks pretty evenly. I have smoked/grilled ribs using the 3/2/1 method, made stuffed hamburgers, a whole chicken, and a porterhouse steak so far. For the price you cannot beat it. The searing option where you can open the heat shield/drip tray to expose slots directly over the flame is great for cooking steaks and a nice option that you don't see on other models. The removable side tray is also nice for bringing out your meat and placing your finished product on it. The bottle opener is weird...u have to really put the bottle at an angle to open and you lose part of your beer....but it looks cool...lol. A few tips: Cover the heat shield/drip tray with new tin foil each use or else it is almost impossible to clean it. Make sure the knob is in the off position before plugging it in and wait for the numbers to stop flashing before adjusting the temperature. Always start out in the smoke position until it is smoking and a a flame has started, then turn it to your desired temperature(about 5 min). Vacuum out the firepot and inside of the barrel every other use. Most importantly....use this thing as much as possible in the first 30 days to make sure it is functioning properly so if you do have problems you can return to Amazon. I love Amazon. As soon as I clicked on 'Return' and printed the free return shipping label, they had already ordered me a new one and I had it in 3 days!!! In case you would have to return it, mark your boxes that everything came in and take pictures of how it was packed. Took me over 2 hours to pack this thing back up. Most importantly....use this grill as much as you can in the first 30 days to make sure it is functioning correctly, otherwise you will have to deal with Pitboss ...paying your own return shipping and replacing parts on your own.Also don't forget to register your grill right away on the Pitboss website, in case you have problems after the 30 day Amazon window. Checkout the Pitboss website for their recipes....some of them are quite good...the bacon wrapped asparagus tastes just like Carrabas. Just sprinkle some balsamic vinegar on it after grilling. The Pitboss spices/rubs, while expensive are very good. The sweet heat is good on anything and the mandarin habanero is amazing on wings. I sprinkle and toss after cooking. Good luck !!
UPDATE 8/27 - This grill is still performing flawlessly. No error messages, maintains temperatures. I have made homeade pizzas and strombolis on a pizza stone and it actually makes them better than in the oven. Its like a restaurant wood fired pizza. I made a pork butt, beef brisket, bacon wrapped scallops....it just simply cooks everything well. Love my Pit Boss !!
Kevin: I have a gas smoker but would like a wood pellet smoker. I’m looking at Traeger Lil Tex (due to price) but I read about Blazn Grill Works, Grand Slam, made in USA, stainless steel grates and a control unit that is very good. Cost about $1195, can’t find dealers so called and talked with the owner. What I read on web site sounds good. He claims on his short video that his auger is the best and doesn’t put torque on the drive due to the design. Any thoughts on this unit? Any advice would be appreciated. Still looking at the Yoder YS640 as price is very similar.
Hey Charlie – I’d leave that grate wide open if you want maximum heat. If the grates are only over the burn pot, then you can do sort of a two zone cook (indirect vs direct heat) by putting a thicker steak, chop, or piece of chicken on the ‘non direct’ side to get up to a temp that’s 15 or 20 degrees lower than your target. Then, finish off over the burn pot area. Just one idea.
Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
My wife purchased this cooker for me for Christmas three years ago when I was working on the road. I had been a gas man for years and had converted to charcoal with great success and enjoyment. I built a UDS smoker and was really getting into the slow smoking with better temp control. Then my son ratted on me and told my wife that I had been drooling over a Yoder Pellet Grill. She surprised me to say the least as I would have never bought this unit myself. I've had several cars that cost less than this smoker! Wow. In person, this grill is build by people that love their job. The smoke flavor compared to a Weber kettle is more delicate than harsh. Temperatures are very even across the grill with warmer sides within an inch of the body of the grill. Being able to start it in two minutes and get to cooking in ten is very handy. Being able to run downtown without worrying about the temp is awesome. I've had it get a little lower than where I had set it, but not by more than 15 degrees. It has great reliability in any weather. We live in northern Montana and this thing just does what you want it to do. Great for making jerky, slow smoke, grilling, and baking. Wood fired cookies are one of our favorites. I've smoked cheese on it during the dead of winter at -15 degrees. Bacon...wow. If you have never had slow smoked bacon I feel sorry for you. Don't worry about not liking this unit after the purchase. I've thanked my wife more times than I can remember and I've received just as many compliments back from everyone who has sampled the food. Great job Yoder!
Thanks Kevin for the reviews and content. Like many of the folks I too will be purchasing a pellet pooper. I have narrowed my choices to a MAK 2 star and a Memphis Elite. One of the earlier posters indicated on the Memphis that the effective direct grilling space was about 1 square foot. I am assuming that with the smaller footprint of the MAK that the direct “flame zone” is less than that. I’m just wondering how much less.
OK. I’m rambling a bit. To your point regarding Traeger. I think that the models you can buy at big box stores (Costco etc) are OK. I still hear a few complaints about blistering paint etc. But… their Pro Series Models are a different story. The new management at Traeger has come a long way in their efforts to reaffirm the Traeger brand as a legitimate BBQ Pellet Smoker brand that everyone from the backyarder to competition pitmasters can get behind. To that end, they only allow specialty retailers carry the Pro Series models, which are built with a bit more heft and better PID controls, electronics, etc. You can find these at Ace Hardware stores, places like the Whiskey Bent BBQ Supply store we have here in Lakeland, FL (there is now one in Odessa, FL) as well. You can find a Traeger Pro model by going to http://www.traegergrills.com/dealers.
I purchased a Traeger 34 inch smoker a month ago and it has never worked correctly. I called customer service several times and the bottom line is that if I want to have it serviced, I have to load it into my car and drive it to Long Beach. There isn't a service dealer in the entire City of Los Angeles! Going to return it to Home Depot. Buy any smoker other than a Traeger.
The Smokepro comes with many of the extras that define the Camp Chef line of products, such as the easy-to-use ash removal system as well and an interior fan. This model comes with easy-to-use controls and an LED temperature readout so you can monitor internal temperature at all times, even if you're cooking at night. The unit also comes with a convenient meat probe for ensuring that perfect finish.
Rec Tec Wood Pellet Grill boasts a cooking area of over 1000 sq. inches. However, that area is calculated from its optional cooking shelf. Without it, the cooking area is roughly around 700 sq. feet. This removable shelf can allow you to increase your cooking area if you’re trying to cook patties, steaks, chicken pieces and items as such; or they can be removed for granting a greater volume of space for smoking brisket or whole turkeys.
I got my YS640 for a combination Father's Day/ Birthday gift and regardless of whether it's grilling or smoking beef, pork or chicken the results have been outstanding. I can hardly wait to break out the turkeys for the Holiday meals. The direct grilling grates leave a steak with beautiful grill marks and the use of the fruit wood pellets along with quality steaks have made for some incomparable meals. As for quality of the smoker itself, I have sons-in-law that are already jockeying for position to try to be the next to have the YS640 after my demise - - - and we're figuring that won't be for at least 20-30 years!
Something you may not have read in other Pellet grill reviews is that there are two key concerns: flavor and fuel consumption. As previously stated, pellet smokers are not known for producing a strong smoke flavor, no matter what pellets you use. Though, some brands can be more pronounced than others. Hardwood pellets provide longer overall burn times per pound than fruit wood pellets. 1oo percent fruit wood pellets will also be more expensive on average.
Green Mountain pellet smokers offer innovation and good quality as well as relatively low price points. The Daniel Boone model is the midsized version. It boasts an advanced digital touch-pad dual-probe controller and stainless steel grates and drip pan, and, with 13.5 inches of headroom, Daniel Boone can accommodate large turkeys and roasts. Although the WiFi option adds a hundred bucks to the bill, few pellet smokers anywhere near GMG's price range offer WiFi control. Download the GMG app to your smartphone or tablet for a point-to-point connection, enabling you to remotely turn Daniel Boone on and off; monitor and control the internal meat temp, cooking temp, and timer; and even store the time- and temperature-based profiles of your favorite recipes. For example, you can set your Daniel Boone to "Tri-Tip Beef Roast" and have it start out cooking at 225°F (105°C) until the internal meat temp hits 110°F (43°C), then crank to 500°F (260°C) for browning until the meat registers 135° (57°C), then drop the temp to 150°F (65°C) to keep it warm.
In reading through the comments section, it seems the recommendations have shifted over time. As it stands today, which smoker would you go with and why: GMG Jim Bowie, Traeger Pro 34, or the RecTec? I like the cooking space of the Traeger Pro 34, but the other 2 seem to have more bells and whistles. I’ve been smoking about 5yrs, so not a pro but not a beginner. Currently have a 10+ year old Traeger Lil Tex elite hand-me down that is ready to give up the ghost. Would appreciate your thoughts!
This is the single main advantage of a pellet smoker. Unlike charcoal, gas or wood fired smokers you don’t need to do anything with fuel except make sure it’s full when you start. This means no more having to go back and check fuel levels, no fluctuating temperatures, no spending ten minutes setting up charcoal and getting it at the right temperature, and no random heat variance giving you oddly cooked food ’cause you set it all up wrong.
The hopper capacity is the same as the Traeger Lil’ Tex Elite 22, but what sets it apart is the “Pellet Hopper Drain Chute Technology”. So if you are looking to try a different wood or just storing the grill for a long time, then all you need to do is hang a bucket on the chute and pull out the knob to catch the pellets… and before you know, the tedious task will be over, leaving you with nothing but love for your Camp Chef Grill.
Multi-position and digital controllers ( LED display ) - a much better solution, but it does have its flaws. First a multi-position controller, then a digital controller that allows to set the temperature at intervals of +/- 25 degrees F. It’s a controller that also has poor responses to weather. A great advantage of a digital controller is that it allowed to implement other innovative solutions. It helped introduce such technologies as alerts, timer or better meat control.
Wood pellets that are tailored for pellet stoves or fireplaces usually contain tree barks and binding agents such as glue. When used in pellet smokers, these wood chips can expel some harmful chemical substances infused with the food. But since the dawn of Traeger pellet smokers, different manufacturers have been producing food-grade wood pellets to be used in pellet smokers.
Main products of our company :electric, home,toy,clother ,etc. Since its foundation ,the company keeps living up to the belief of ...:"honest selling ,best quality ,people-orientation and benefits to customers. "We are doing everything to offer our customers with best services and best products .We promise that we'll be responsible all the way to the end once our services begin The Stainless Steel Long Spatula is durable and sturdy to handle flipping your heartiest meals. A lengthier, ergonomic handle and a wider and longer blade mean you can flip more at once while controlling larger items easier. Made of durable stainless steel. If you have any further questions, please feel free to contact us. We look forward to serving you in the future. read more
This smoker offers a massive 560 cubic inches of grilling area with a large-capacity pellet hopper. Even though it’s the perfect starter grill, it’s still packed with plenty of extras that even the pro chefs will enjoy. If the grilling space isn’t enough, the removable upper racks can be turned into extra cooking space. The smokestack behind the unit can also be converted into a prep area.
When you are looking for a smoker, one of the features that you want is to be able to control the temperature. This means that you will be able to use both a high and low temperature for smoking everything from poultry to fish to beef to vegetables to cheese. This is exactly what you get with the Camp Chef. It has an LED digital temp control system that comes with a food probe made from stainless material.
With the summer right around the corner, it’s about that time of the year that consumers are thinking about hosting outdoor picnics and having their friends and family in the backyard. Now, to make this year special, many people are flocking towards purchasing pellet grills. In efforts to assure our readers that each grill on today’s list is the absolute best, we performed an update on this buying guide. Included in this update, readers will get to learn about the criteria that we used to evaluate each grill and a list of answers to some commonly asked questions. Before the summer arrives, check out this update!
As far as backyard cookers go, Pellet Grills are the newest products on the market. With their roots in the 1970’s, these versatile outdoor grills combine the capabilities of a traditional grill, with the wood-fired flavor of a smoker, and even the convenience of a modern oven. The “Pellet” in the name refers to the specific variety of fuel used. These are specially made cylinders constructed of compressed sawdust. The grill is powered by electricity and doles out specific amounts of pellets to maximize fuel efficiency. The primary benefit of these types of grills is their versatility. Wood pellets can be burned at all different temperatures and volumes, making it possible to sear, smoke, or slow cook a whole array of meats in an infinite variety of styles.
Download an iOS or Android app and connect using WI-FI. The app enables to do many different things such as remote control of the grill temperature, control of temperature inside the meat or the ability to check the amount of pellets inside the hopper. You can get the temperature higher or lower while away from the grill. You can learn more about how this function works on the manufacturer’s official website.
WOW, that’s all I got. What an amazing piece of cooking equipment. I’ve owned mine now for a little over a year, and to be honest, each time I use it, I learn something new about it. I’ve cooked on Traeger’s and owned several Bradley smokers. But nothing compares to the versatility of the Yoder. This thing is well made (its heavy) and it cooks flawlessly. The worst thing about it is the need to empty the ashes, and it’s not that big of a deal. I will say, invest the money and buy the heat diffuser with the access door. It makes removing the ashes so much easier. Ask yourself this question, how many different flavors of propane can you use on your grill. Because with all of the different wood options for this, it’s almost limitless. Make the investment, you won’t be sorry
Now, I will be very honest with this topic here. While prices vary from model to model and brand to brand, one thing to understand is that the best pellet grills are made with the best materials, made by keeping consumers needs in mind, made with intelligent designs and features that can serve and last a long time. There are pellet grills in the market ranging from extremely cheap and affordable to very expensive, and sometimes even unnecessarily expensive. While there are exceptions in many cases, the blatant truth is that good stuff will cost an extra penny. This is why I will be giving you my pellet grill review, so that you can see and identify your specific needs and buy a grill according to that instead on spending a fortune on low quality or unnecessarily multiple-feature grills.
Now, there are different materials that certain pellet grills are made from. Since steel is such a heavy duty and heavy item, some brands have opted in for more cost-efficient materials, such as a stainless-steel lid to remove some of the weight from the pellet grill. With that said, the interior grill gates are as equally important as the exterior. For example, some grill gates are made from an easy to clean porcelain material while some are designed from stainless steel to be more user-friendly and cost-effective. With that said, let’s discuss another important element to consider when it comes to a pellet grill.
With 440 square inches of cooking space, an auger-fed pellet delivery system, and a digital LED thermostat and controller, your cooking will be simple, whether it’s burgers, a whole turkey, or racks of ribs. The side shelf is a convenient place for cooking tools or plates while the bottom shelf can hold spare bags of pellets or jugs of sauces out of the way.
I would make that decision based upon desired temperature. Very few of the smokers on your list can surpass the 485 to 500 degree mark. You’ll read a lot of discussion about grill grates helping you get into those higher temperatures and that product does work. I would simply pick a smoker that can get to the desired temperature you want like the Louisiana and the Memphis. Both can exceed 500 degrees and both can hit 600 degrees without problems.
I remember a time when I was going through some quad-bike reviews; it was all so confusing and I had no clue whom to believe and whom not to. Even when I eventually decided to put my faith in one of them, I kept having second thoughts regarding whether or not they would fail me. If you’re someone like me, let me give you four reasons our reviews won’t fail you:
You visited your friend’s house and saw his amazing pellet smoker. Now you want one. But you don’t want just any pellet smoker. You want the best pellet smoker that you can afford. Now, you could spend a lot of time reading hundreds of pellet smoker reviews, or you could spend a few minutes going over this comprehensive guide that we have prepared.
As a new and nervous cook or just a busy one, it is always a struggle to get the results you want without having to tend to a grill or stovetop all day long. Luckily, Pellet Grills offer a convenient solution. These foolproof devices allow you to truly set it and forget it. Whether you crave perfectly grilled spare ribs or smoked pork butt, Pellet Grills allow you an unprecedented degree of control over the temperature and cooking style you want. What’s more, Pellet Grills are a terrific way to infuse your food with the real flavor of wood smoke, whether it be hickory, mesquite or maple. Unlike gas grills, the flavor is right there in the fuel with wood-pellet grills.
The Camp Chef Griddle FG-26 is well-suited for cooking for larger groups. This Two Burner Griddle is made from heavy gauge polishe...d steel, and it has sides that are slightly inclined, giving the chef more control over the cooking process and surface. This Heavy Gauge Polished Steel Fry Griddle covers two burners, and it comes with handles for convenient carrying. read more
On the better models, a temperature probe in the oven area tells the controller what the temperature is and if it is below the target it tells the controller to feed more pellets and air. The best manufacturers, like MAK and Memphis, have designed their own versatile custom controllers that are easy to use and can hold a temperature within 5°F, tighter than many indoor ovens.
Many products have a problem at some time in their life. My Yoder 640 was one of those products. Here is what is different. You all know that sinking feeling when you have a problem....and get ready to call customer service. We sort of steel ourselves to be prepared for the response....or actually, lack thereof. NOT AT YODER. After fully explaining my problems to Joe, he and his company completely exceeded my expectations. My customer service experience was world class - rivaling famed LL Bean, Amica Insurance and other. This is old honor. They better be careful though.....this kind of customer service is going to create raving customers and more business!~
This is a nice article for people new to pellet grill/smokers. Like jennifer, we have a vermont cast ing cast iron gas grill that has ‘rotted out’ internally. Calls to vermont cast ings has resulted in ‘we no longer support, make or sell parts for grills made before 2008’ and other run arounds. As a result we are looking for other options. We like the cast iron grills and grill heat but are considering other options, (Webber, Pellet, gas).
Also own a Big Steel Keg which I love! Didn’t want an egg or a Primo while I was up north WY & CO as I had to many friends complain about cracking when trying to use them in cold weather! Many times at Thanksgiving or Christmas I have cooked on any or all of these devices at -5 to -10. It can be done but with a strong wind it is quite a challenge! My Weber (been thru a couples) and my Keg still have high ratings for great steaks and burgers. But for low and slow you are pushing it to get there and my friends with the ceramic style units say it takes some practice and close attention. What I don’t like about and Egg or my Keg is if you do need to end up feeding the fire on a long cook it is a real serious challenge!
When it comes to spending your own hard-earned money on a new wood pellet grill, you want to invest in a product that is going to last you for a while. There are many differences between purchasing a cheap wood pellet grill and a pellet grill that is built with quality materials. Even though the cheaper grill may be easier on your wallet in the short run, the long-term costs will quickly outweigh the initial savings. So, if you’re thinking of buying a cheap pellet grill, continue reading to learn about the true costs that could be associated with your decision.
Purchased my grill last fall at Costco, overall it works OK, some meats like Lamb Chops are just delicious. However, customer service seems to be deteriorating as the company is having success. My kids recently purchased me an add on to my Pro 34, a cold smoker. Traeger sells this but does not support it. The installation instructions are incomplete, I was sent parts that do not go with the unit, then customer service couldn't figure it out, this went on for weeks. After getting it installed, I asked for some instructions or recipes on how to use it, there are none. The old cover does not fit now, and Traeger does not sell one to go with a unit with a cold smoker, or plan on doing so. After a web search, I found one at Charbroil that kinda fits. Also, I just saw the same model at Orchard Supply, it now comes with more shelves and upgrades which I now have to buy as extras.
All this said, I believe the girls you are looking at already will both provide you with long lasting grilling and smoking satisfaction. Honestly, when you get to a point where are your in the price range that you are in, it’s really hard to choose a bad option with pellet grills. The biggest Advantage you have over the ones you’re looking at and the Yoder models is that they are heavy built giving you excellent heat retention over your Cooks.
Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!