A: As one of the most frequently asked questions, consumers want to know if the grill comes with a grill cover to protect the grill. With that said, most brands do have a grill cover when it comes to the grill. However, it is important to always as the manufacturer if they include a grill cover with the purchase. In most cases, the grill cover is made from some of the best materials in the industry for durability and functionality.
4. Temperatures were constantly all over the place. For example, on 70-80 degree days I learned to set my controller at 180 if I wanted to cook at 225-230. It was not uncommon to see temperature swings of +/- 30 degrees. Some Traeger users will tell you "yeah but did you play with the p-settings?" Why? Why would I want to have to constantly adjust a setting to make it hold a temp within +/- 5 degrees. Let's be honest. Most people want to set it and forget it. I fall into that category. This particular problem was so frustrating I went and bought an igrill 2 to monitor the internal smoker temp. As a note to this, I also bought 3 different brand controllers to try and remedy this problem with no success. Beyond frustrating!!
We all know about Davy Crockett and Daniel Boone, but Traeger is the true pioneer of pellet smoking. This company introduced the first pellet smokers, and it remains the best-known brand, although competition is growing. There's nothing fancy here. Instead of a touch-pad controller, Traeger employs an older-style digital dial controller. No WiFi or meat probes; just no-frills schmokin' from the industry leader.
I believe the little Green Mountain Davy Crockett is the best portable pellet smoker currently on the market. Surprisingly, many of the portables out there still have an antiquated LMH controller, while Davy Crockett employs Green Mountain's advanced digital touch-pad controller, with an integrated meat thermometer that lets you check internal meat temp with the flick of a switch. Furthermore, it includes adapters to run the electronics from your car battery or cigarette lighter. And Green Mountain is aggressively—ahem, hello, price cut—promoting its WiFi capabilities, which enable you to monitor Davy Crockett from your smartphone or laptop.

As you could probably guess from the name of these smokers, they run by burning wooden pellets. Typically, a pellet smoker comes with a hopper on the side where the pellets are added. When you turn on the smoker, pellets will move from a hopper to a burn pot where they will be burned and the smoke will be diffused by a fan. A thermostat measures the temperature of the grill and determines how many pellets to burn while keeping a consistent temperature.
This unit will not let even a single pellet go to waste. No need of worrying whether you’re out of pellets or not. You can carry pellets at a maximum of 20 pounds, with the digital thermostat ensuring the pellets are being used properly. This saves you loads of cash and gives you smoking food simultaneously without wasting time in refilling pellets.
Though the Memphis Pro works great as a high heat, sear, and direct flame grill, I chose to do some IBP ribs and a couple all natural pork loins I picked up from the store. I won’t go into too much detail on the pork loin and rib prep here, suffice it to say that I was very impressed with the smoke output I got from this unit, which I filled with a full compliment of Cookshack Fruitwood Pellets.

One final word of caution when it comes to pellet pricing.  If you see a price on pellets that seems too good to be true, there’s probably a reason for it. If the pellets you got an amazing deal on creates twice as much ash, doesn’t burn as well, generates wild temp swings and ends up ruining a $65 brisket were they worth it?  What about if that flame out or temp swing cost you a whole pit full of meat and ruined the family reunion the next day?  We are all for saving money as much as anyone, but perspective is key here.  We are in no way saying that great pellets cannot be had for pennies per pound, but we are definitely saying, that if those pennies saved are not on a proven brand that you can trust then it’s probably not a bet worth taking.
For beginner outdoors chefs and guys buying their first smoker, that’s an invaluable bit of knowledge. Knowing that no matter what you do, as long as you follow the standard set up, you’re going to produce professional quality meat with ease, which is why smokers like the ones below are the best choice for anyone looking at buying their first pellet smoker.
REC-TEC, also known as Rec Tec, has been in business for more than 7 years. Its pellet grill offers up to 702 square inches of the cooking surface real estate, beating out the Pit Boss and its 700 square inches by (only) about 2 inches of extra space. Its grills can also calibrate themselves in 5° increments and its pellet hopper is capable of holding 40 pounds of pellets (no constant refills required).
Personal review of the Traeger: The auger fed the pellets after the fire pot went out making a large pile up which caused it to catch fire and burn up my grill. I had to use a fire extinguisher to put out the flames and prevent my house from catching fire. I sent Traeger the description of damages with photos. After much waiting and no response from the management team regarding my Traeger grill we gave up. The service team was very responsive but lacked any authority to make decisions to fix the grill. We worked with the service team for awhile having a different person each time respond and request information and photos that were already provided. Then, we got passed up to the management which is highly ineffective because we never heard from them, even after an email requesting an update. We really did like our Traeger grill and had high hopes that since it was under warranty and caught fire due to a failure we would have the grill repaired. Because of the terrible unresponsive service of Traeger we took our money and purchase a Green Mountain Grill.
First, you have to figure out what your budget looks like. Of the pellet smokers I cover here, theRec Tec Grill Pellet Smoker is the most economical and best overall value — with solid construction and top end electronics controls. At just under $1,000 it’s a great buy that should last you a very long time. If you can move up from there cost wise, I’d go with the Yoder pellet smoker. While the Rec Tec looks like a beast, the YS640 absolutely IS one. Weighing in at 315 lbs and boasting solid control components and features, you won’t ever need another pellet smoker in your life unless you just want another one.
As the last criteria that we took into consideration, we have shared this a couple of times but we really wanted to focus on variety. We not only wanted to share some of the best tops of the line brands in the industry but we also wanted to share brands that may be unknown but offer excellent craftsmanship and material design. For instance, some of the grills we have shared are perfectly designed for everyday use, while some are designed for large events and parties.
My experience with the seller has not been as pleasant. The Amazon product page indicates these are sold by Outdoor Cooking. Outdoor Cooking is listed on the Camp Chef website as an online sales partner. My order was not fulfilled by Outdoor Cooking, it was fulfilled by "deguns" (2.5 stars). I received my grill via UPS. The box was in rough shape, but still intact. The grill itself had some minor damge. I sent a message to the seller thru Amazon. Their response was basically, contact Camp Chef, if you have any issues we can contact them also. Not really the kind of response I was expecting.
Hey David – in my opinion, you’re going to find hot spots in any entry level pellet grill/ pellet smoker. I include GMG, Rec-Tec, Traeger, etc. When you start moving into the higher pellet smokers/grills – Memphis Grill, MAK, etc, you can minimize these to some extent. If you experience higher heat on one side, put the thicker cut of meat (pork butt, point of brisket) near that part.
Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Speaking of competition cooks, you’ll find that many competition BBQ pitmasters who use Pellet grills as their primary means of cooking are among the more well rested come Saturday. The next step we’ll cover in this selection of Pellet Grill Reviews is getting your pellet grill / smoker up and running. Again, what you may not see in may Pellet Grill Reviews is repeated mention that you’re not going to get that “deep smoke” flavor profile using a pellet smoker. Though, this can be achieved by using something like the Amazen Pellet Tube Smoker 12″.

Hey Brad, you’ve got 3 great grills there. Rec Tec has the edge on Pellet quantity. I like the build quality and support on the Grilla a bit better, especially with the extra insulation and updated comp wheel set up. Figure 10 min or so to get to top temps. Just remember to drop to around 300 F temp setting before going into the shut down cycle on any pellet grill if you’re cranking it up to the highest setting.
One option is to put a griddle or a frying pan on the grill, high heat, get it blistering hot, add just a little oil to prevent stickling, and sear by conduction on the metal. It should only take two to three minutes per side. This is a good technique for reverse seared meats. You start them indirect, low and slow, with a little smoke, and then Maillard the outside in a hot pan or on a griddle. No, it's not cheating. It's making food better.
It makes party hosting, as well as small crowd-feeding a breeze! Pellet grills are easy to use because they often come with easy temperature controls (along with other variable facilities depending from grill to grill), making it ideal for beginners who do not have prior grilling and cook-out experiences. A pellet grill is the answer to every cook enthusiasts who love to cook, but lack the knowledge and experience of skilled pit masters.
Make dinner for the family with the Camp Chef 12-Quart Grand Canyon Cast Iron Dutch Oven. This unequaled cookware is designed with... a beautiful scene of the Grand Canyon featured on the outside to commemorate 100 years of the national park. The Camp Chef cookware is not only attractive; it is useful as well. The deep-dish lid doubles as a skillet or serving trivet, and the pot comes preseasoned so it is ready to use. The Camp Chef Dutch oven includes a lift tool so you can carry the pot from the stove to the table with ease, and a thermometer channel allows you to check the temperature without lifting the lid, so the heat stays inside. This cookware is just what you need for camping trips to cook for the whole family. It is large enough to feed everyone, and it is sturdy for cooking over alternative heat sources. The unique lid that doubles as a skillet helps save room when you pack up for a weekend camping. read more
The old camp chef is heading to a new home. We have been thru thick and thin, rain, or snow, on two ocations high wind blew it off the patio. A few dents bad scratches but it still works like a top. My son is driving in form North Carolina to take it off my hands this weekend it has been replaced by a yoder ys-640. The yoder is bigger and heavier with more btu output if needed. But the camp chef still is easier to clean out and cooks a fine brisket.
A pellet grill like the Rec-Tec is a breeze to use; subsequently, you won’t need to manage a migraine when barbecuing or smoking. Most models now accompany an electronic start highlight, which means you don’t need to use gas or charcoal for grilling or smoking (Read here). Furthermore, with this element, you don’t likewise need to manage the temperature changes in the earth on the grounds that the unit will be lighted by its electric igniter whatever happens, and after that, it will begin warming and cooking your nourishment. Furthermore, regardless of you are a piece of a little or a major family unit, there is the correct model with the size perfect for your family’s cooking needs.
With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.
Professionals: the pellet smoker has emerged as the best option for beginners. However, that does not mean that a top grilling expert will not benefit from using it. Using a pellet smoker, the professional can turn normal pork into a mouth-watering dish with any kind of flavor. The precise temperature control will help any professional make the dish more accurate. A top pellet smoker can display some delicious magic that will prove unforgettable.
Number two when cooking with charcoal (yes plain Kingsford is good stuff if you do it right, a lot of the cheaper brick and cheaper lump can put some weird twangs in your food) brick or lump can produce quality high temp steaks or slow & low bbq! To add some nice flavor add some wood, but do your homework! I think Clark ‘Smokey’ Hale has one of the best books ever for the grill and Q master, “The Great American Manual on Grilling and BBQ or something like that. Last I saw you can grab a used one on Amazon for a few cents and some shipping. The most prolific thing I read in there that so many miss, is burn your wood and your charcoal to where it is literally a coal of gray ash covered glowing ember. Do that and you will find a new flavor in your cooking! Problem is so many places think heavy smoke is great, as they are trying to imitate cold smoke flavors! They are not the same! All this talk I see here about, “I want heavy smoke flavor.” I can tell you if you burn your wood and your charcoal (and I feel even lump needs to be well on it’s way to gray ash covered or you get bitter smoke even though many say not necessary) to a red ember with gray ash covering 80 to 90% minimum preferably completely covered your flavor profile will change. Many supposedly good bbq restaurants I have been in serve something with a bitter or ash flavor, which I find much less enjoyable.
With that said, depending on the size of the green an individual may need more pellets to fuel the food. However, a bigger sized pellet grill allows the cook to grill for a large number of people. While a compact grill can easily be taken anywhere. With that in mind, one important criterion that we wanted to take into consideration is how easy the item is to set up.
Local availability of pellets is only one problem though.  How are you, the consumer, supposed to know which is a good pellet brand versus a bad?  If you do a Google search for “where to buy pellets” you are likely only to see a lot of advertisements all proclaiming their product to be the best.  This situation is very akin to what consumers in the charcoal industry deal with as well.
The Fast Eddy by Cookshack is an American designed and manufactured Pellet Grill with a riveted stainless steel body and solid digitally controlled system to maintain the consistent temperature. The name of the game here is sturdy reliability. What it lacks in little extras like wifi controls it makes up for inconsistency. Whether you're smoking, grilling, or searing, the Fast Eddy performs.
The Camp Chef SmokePro is probably the best pellet grill on this list by rating and by performance. It has a decently large area for cooking at 19.2 inches by 22 inches plus its smoking or warming rack is also 6 inches by 24 inches in size. This is one of the best pellet smoker for home use because of its combination of quality features that are never superfluous and works as advertised.
Pellets are available from a number of sources because they are popular for use in home heaters, so if you are worried that you will be buying a gizmo that might be worthless someday if the pellet supply runs out, it is unlikely. As more and more pellet grills appear, and word of their excellence spreads, sources for pellets will become numerous. I've even heard of a few Home Depot's carrying them. The bad news is that I have tried several brands and I always return to BBQr's Delight. They seem to have the least sawdust, so they are less likely to clog the auger, and they have a higher percentage of the flavor wood on the label.
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Now, I will be very honest with this topic here. While prices vary from model to model and brand to brand, one thing to understand is that the best pellet grills are made with the best materials, made by keeping consumers needs in mind, made with intelligent designs and features that can serve and last a long time. There are pellet grills in the market ranging from extremely cheap and affordable to very expensive, and sometimes even unnecessarily expensive. While there are exceptions in many cases, the blatant truth is that good stuff will cost an extra penny. This is why I will be giving you my pellet grill review, so that you can see and identify your specific needs and buy a grill according to that instead on spending a fortune on low quality or unnecessarily multiple-feature grills.
This stylish BBQ Island is booth stunning and This stylish BBQ Island is booth stunning and well equipped; Standard features include a G4 4burner grill stainless steel refrigerator side burner and 30 in. double access doors. The porcelain design countertop with the Stack Stone base easily matches your Home Resort design and style. For added comfort add an ...  More + Product Details Close
They are often called grills, but, at the time of this writing, I consider them to be primarily smokers. Almost all of them cook with indirect heat and those that try to grill over direct flame don't do it well. If you love steaks, there are far better ways to cook them. But if you love smoked turkey, ribs, salmon, pork chops, brisket, and smoked foods, a pellet smoker may be the best solution available.
This smoker is one totally awesome product. It is more that just a smoker, it is a true convection oven, we have baked bread in it! As for being able to hold the temp for low and slow, wonderful. The beef that I smoked was delectable. I just this week smoked 10 venison loins at the same time; it took 1 hour for the most tender, delicious venison I have ever tasted!
The Pit Boss really is the boss with its 700 square inches of cooking surface. The space alone isn’t what makes the Pit Boss 71700FB one of the best wood pellet smoker available. If you thought the Traeger TFB29LZA Junior Elite Grill had a lot of space at 300 square meters, then get more than double that with Pit Boss (the Rec Tec grill below beats it by only 2 inches).
Like with e-cigs and their gimmick of flavorful e-liquids, pellets for pellet grills and smokers also have different flavors added to their pellets, and they include bourbon, maple, apple, cherry, mesquite, alder, pecan, and hickory. You can mix flavors, change flavors, or use different flavors for every day of the week if you do everyday barbecues and grills for your restaurant or something.
If you’re looking for a cheaper charcoal smoking experience, go for a charcoal or a bullet smoker. If you’re looking for everyday cooking, you’d be better off with a griddle or a gas smoker. But if you really want to get the best of all of them, dedicate your life to grilling of all sorts and if you are not afraid to spend a little more, then pellet smokers are definitely for you.
Wood pellet grills are a great addition to any home because they combine everything you love about a smoker with a standard grill. Depending on the model that you buy, you can make smoked dishes like brisket and sausage at the same time that you make burgers, hot dogs and other dishes on the grill. These grills are great for family dinners in the summer and for parties and special occasion celebrations.
Thank you all for a great site and an informative discussion. I am a newbie to smoking and presently have a charcoal grill for when I have more time and a gas grill for a fast meal. Its time to replace my gas grill so I am looking at alternative options. Is a pellet grill overkill, or a timely expedition, if I want to grill a couple steaks or chicken breasts during week nights? I’d also be interested in smoking larger hunks of meat (and ribs!) less often, but am wondering if a pellet grill can cover both? How long does it take a pellet grill to get to temp (e.g. 450°)? With the indirect heat, can you get char marks on your meat? Thanks in advance for the info!
So, I say go for the best pellet grill you can get within your budget. I reviewed the little GMG Davy Crockett pellet grill recently and was impressed. At just under $400, it’s a good option. That said, I would like to see them put the unit on fold down legs with casters or some other option to make it easier to move around. You’ll see what I mean in the post. Hope this helps.
I’ve seen a lot of pellet smokers over the years, and it’s easy to say that out of every one, the RecTec is without a doubt a beast. It combines exceptional cooking performance with fantastic build quality and a thoughtfulness of design that you just don’t see in other smokers. Or a lot of other products. Not only that, but it’s one of the easiest smokers I’ve ever used, with professional quality cooking literally at the push of a button
Access to electricity has its downfalls. First, if the cord isn’t long enough you will need to make sure you have a proper extension cord. Using the wrong cord is a fire hazard. Do the math (watts / volts = amps) and make sure you have the right extension cord.  The smoker is also less mobile, and if it's stored outside it absolutely must have a cover. Electrical components and weather don’t mix.

I brought my YS640 to Mexico on a friends recommendation, he was right. I takes the complexity of smoking away but this is not the reason why I got it. We live in south of the Sonoran desert and we are over the 100F most of the year, its almost impossible to stay close to your smoker to watch the fire and temperature. Plus, wood is not as easy to get in the desert. Since I got it, I have been selling food on Sundays, I was sold out since day one. Flawless food time after time. I am planning to get the old time offset cooker to smoke in the winter just for fun. There is really no need for it.
I spent a lot of time researching smokers before committing to the 640. I wanted something that can basically be left alone, produce good results and be durable. The 640 meets and exceeds those goals. It is built like a tank, and weighs about as much. I needed two people to help me assemble and move it. Assembly was straiightforward and took about 90 minutes. I have about 4 cooks on it and cannot be happier with the results.

It lowers its temperature by 5° Fahrenheit Increments by lowering the feed rate of the pellets and raises the temp by increasing the feed rate. As for thermostatically controlled grills, the thermostat cycles heat on and off like with the refrigerator as required by your given setting. Some digital temperature controls are so advanced they even include a WiFi setting.

I purchased a Traeger Lil Tex 22 yesterday. I “grilled” a whole chicken. It overshot the temperature by nearly a hundred degrees which wasn’t a bad way to crisp up the bird but I was afraid it was going to melt itself down so I shut it down. I was up by 5 this morning to smoke a pork butt for pulled pork sandwiches. My wife’s family is coming over for dinner tonight and time being a concern I fired up the “smoker”. It snowed 12 inches last night so the next hour I was shoveling my walks. Imagine my surprise when I checked on the Traeger and it had shut itself off . The meat was colt to the touch. I read through the instructions to make sure I started it up correctly and I did. I removed the meat and restarted the smoker. It smoked for awhile then quit. The temperature never got above 140. I called Traeger technical support twice and each rep gave me a different answer as to why it wasn’t working. After 3.5 hours I gave up on the Traeger for a more conventional method. I purchased the Traeger for the the set and walk away feature. It let me down!! It is 34 degrees outside today so I will wait until it warms up to try again. Should it fail me again I will sell it for scrap! So far I am not impressed. My wood smoker takes time but it is reliable.

A: As one of the most frequently asked questions, consumers want to know if the grill comes with a grill cover to protect the grill. With that said, most brands do have a grill cover when it comes to the grill. However, it is important to always as the manufacturer if they include a grill cover with the purchase. In most cases, the grill cover is made from some of the best materials in the industry for durability and functionality.
This grill is mounted on a bracket with a sawhorse design with wheels that provide it mobility in all terrains. It has a steel construction with a powder-coated finish, giving it a great look and a sturdy body. It has a hopper capacity of 18 pounds but it’s enough to continuously cook and smoke food in its 380 sq. inches of cooking area. Its porcelain-coated grill grates give you a no-rust and non-stick cooking experience that you won’t forget.
Camp Chef SPG-90B 30,000-BTU 3-Burner Big Gas Grill:3 burners30,000-BTU burnersAppliance-style control knobsIndependent leveling l...egsCamp Chef gas grill has a removable grilling attachmentConvenient carrying handles on the barbecueGas grill hose and regulatorSide shelf and a hinged-lid barbecue box that covers 2 burnersCast-iron, pre-seasoned grate to sear in flavorMassive grilling surface30,000-BTU gas grill is a versatile outdoor kitchenAllows you to barbecue and grill meats quicklyBurners produce three times the heat of a normal kitchen stoveUse for tailgating and other outdoor eventsAllows you to switch out cooking accessories to meet your needs16" surfaceUse the 3 stove burners in any pot, pan or skillet configuration read more
Loved the idea of a "pellet smoker" - less stress, delicious meat. Bought mine at Costco 1 year ago and have used it many times with mixed results, not exactly stress less. Last time using it the pellet hopper caught on fire, turns out the auger chamber is packed full of pellets and won't move. Attempted to open chamber to clear and with this model it is extremely difficult (with unit sold thru Costco - newer ones look easier...) so I called customer service hotline. Called different 4 times and talked with a different live person each time and was promised a call back to schedule an in house repair. Never received one call back so I tried to email and again never received a return email. I have no choice but to return smoker to Costco.

Cuisinart's CPO-600 Alfrescamore Outdoor Pizza Oven was born Cuisinart's CPO-600 Alfrescamore Outdoor Pizza Oven was born from love of crisp brick-oven style pizza. It’s been designed with the cooking ability of professional brick ovens but with the accessibility ease and size of a portable grill. Whether you’re holding an impromptu family pizza night inviting the friends over for ...  More + Product Details Close
Camp Chef Stainless Steel with Beveled Edge Large Spatula:Larger surface area to better handle larger amounts of foodsSturdy bevel...ed edge perfect for scraping griddlesLarge comfortable handle with hole for easy hangingDurable stainless steel constructionBlade size: 8.5" x 3.75"Blade width: 3.75"Handle length: 8.5"Overall length: 18.5"Blade material: stainless steel90-day limited warrantyModel# SPLG read more
I've been using a pellet grill for a LONG time (Traeger for ~15 years?), so I know an upgrade when I see it. I just picked up a YS640, and it's amazing. I love removing the diffuser, adding the Grill Grates, and doing so nice searing! My first cook was a batch of rid eyes, and they were both beautiful as well as delicious. My "guest list" of people wbo want to come over for food keeps growing... Nice problem to have. Good friends, good food, good times.
I brought my YS640 to Mexico on a friends recommendation, he was right. I takes the complexity of smoking away but this is not the reason why I got it. We live in south of the Sonoran desert and we are over the 100F most of the year, its almost impossible to stay close to your smoker to watch the fire and temperature. Plus, wood is not as easy to get in the desert. Since I got it, I have been selling food on Sundays, I was sold out since day one. Flawless food time after time. I am planning to get the old time offset cooker to smoke in the winter just for fun. There is really no need for it.
The rest of the product we reviewed offered 6-in-1 features, but this one surprised us with its 8-in-1 cooking versatility. If an efficient smoker that can do multiple things is what you’re after, then there’s no need to look further. This could just be your top choice! The pit Boss Pellet Grill with Flame Broiler cooks almost all kinds of food with 100% genuine wood pellets. Talk about quality and quantity!
You visited your friend’s house and saw his amazing pellet smoker. Now you want one. But you don’t want just any pellet smoker. You want the best pellet smoker that you can afford. Now, you could spend a lot of time reading hundreds of pellet smoker reviews, or you could spend a few minutes going over this comprehensive guide that we have prepared.

We purchased our wood pellet grill (Model TFB57CLB) from Costco in August 2017. It came with one bag of the gourmet blend pellets. We used the Traeger cookbook to try a few different recipes in the fall. Most of these involve a period of smoking followed by a period of grilling. The grill seemed to work fine at first. We used it a couple of times on warmer days in the winter and it had some trouble getting up to the desired heat level. We started using it regularly again in April 2018. I was careful to clean it and check the pellets etc. The smoking feature seemed to work alright, but when I would turn the heat up for grilling, the grill would usually struggle to get much over 225. I would resort to turning it up to 375 or more just to get it to 225 and then often it would sink back down to 180 or 160. I went to the troubleshooting guide on the manufacturer's website and checked all the components, which seemed to be working fine.
Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
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