Loved the idea of a "pellet smoker" - less stress, delicious meat. Bought mine at Costco 1 year ago and have used it many times with mixed results, not exactly stress less. Last time using it the pellet hopper caught on fire, turns out the auger chamber is packed full of pellets and won't move. Attempted to open chamber to clear and with this model it is extremely difficult (with unit sold thru Costco - newer ones look easier...) so I called customer service hotline. Called different 4 times and talked with a different live person each time and was promised a call back to schedule an in house repair. Never received one call back so I tried to email and again never received a return email. I have no choice but to return smoker to Costco.
Thanks for all the great information. This article was very useful on my most recent purchase. Sorry for the long book but tends to be my style of sharing. Hope others get some use out of my lessons learned. Killing (literally, dried out, burned, inedible) a thousand dollars or so of briskets over the last 20+ years should help some save a little pain as they are stepping out.
UPDATE 8/27 - This grill is still performing flawlessly. No error messages, maintains temperatures. I have made homeade pizzas and strombolis on a pizza stone and it actually makes them better than in the oven. Its like a restaurant wood fired pizza. I made a pork butt, beef brisket, bacon wrapped scallops....it just simply cooks everything well. Love my Pit Boss !!
Spent thousands on Traeger, they are ok. Wouldn’t have an issue if they were only $500. But the last one I bought, (Timberline 850) cost $2500 Canadian. Almost burnt my house down because it got over 600F and was still climbing. All Traeger does is mail you more Chinese parts to fix your China made grill. By the end of it you will know your Traeger in and out because you WILL have to take it apart to repair! Overpriced for a smoker with many issues. Timberline lower grill has a portion of the grill removed for some kind of design. They added a 1/4 lip to justify this Grand Canyon of a hole in the back of the grill. Well needless to say if you cook wings or something small and toss them around you will for sure lose the wings to this big stupid hole. But they said they pit the little lip to stop the food from falling... Do they not test these products?

While there's not a lot to dislike about pellet smokers, it really comes down to your cooking/grilling style.  Some Smoking Geeks prefer pellet smokers to traditional smokers (or even the Green Egg style smokers) testifying that flavor is superior to that of other styles of smokers within the price range – and it's hard to argue with them.   While Traeger is the pioneer, there are other brands that give it a run for its money.


“We love pellet grills but didn’t like the designs of the models on the market. They are more like an oven than a grill. MAK Grills are designed to be the best in class. You get outstanding BBQ flavor and safe cooking with real wood, along with an automatic lighting and fuel feed system. Simply turn the grill on and you’re cooking in minutes! Our direct heat FlameZone ® feature is pioneering the industry for “gas grill like” cooking without the hassle of flare-ups and burned food.” — MAK Grills 

Download an iOS or Android app and connect using WI-FI. The app enables to do many different things such as remote control of the grill temperature, control of temperature inside the meat or the ability to check the amount of pellets inside the hopper. You can get the temperature higher or lower while away from the grill. You can learn more about how this function works on the manufacturer’s official website.
First, it’s really easy to use, with an electric auto ignition and shutdown system, plus LED controls that make setup idiot proof. Once it’s up and burning, the built in temperature sensor and meat probe make knowing what’s going on inside simple, especially considering that the thermometer is one of the most accurate I’ve seen, with only around 10 degrees variance. It’s got multiple settings if you’re using it as a meat smoker, as well, so you can control your flavor.
Most grills feature a primary cooking area (the main grate) and a secondary cooking area (additional racks). In a pellet grill, there’s less difference between the two grilling areas because it mainly cooks by indirect heat, so the temperature is the same throughout the grill. It’s best to pay attention to a pellet grill’s total cooking area because it is the sum of the primary and secondary cooking areas.
×