Its advanced cooking system comes with a “set and forget” temperature control system that is monitored using its programmable meat probe. Its flame broiler allows for direct and indirect cooking. It has an automatic start up and cool down feature and LG’s proprietary exhaust mechanism for even second tier cooking. Its adjustable temperature can be set from as low as 170 F to 600 F.
Hey Ben! Cool re: your Camp Chef! Pellet smokers produce a light smoke as compared to stick burners, gravity fed smokers, Ugly Drum Smokers, etc. Most feel that the smoke provided is enough. If you need more – check out the Amazn Tube Smoker. You can find the Tube Smoker and Cookin’ Pellets via this link. Look for the Pellet Smokers and Pellets links.
It is different with REC TEC Wood Pellet Grill, here the solid construction is made of high quality materials. On the outside, high temperature powder coat and porcelain enamel finish. While inside, the manufacturers use stainless steel of very good quality for all the major parts. On the official website, we can read that you can find over 40 pounds of 304 stainless steel parts in this grill ( see for yourself ).
Third, we’re experienced: We have burnt our foods and fingers; and while we were at it, we learned from our mistakes. In doing so, we’ve managed to become the best and mastered the art to perfection. So, we went through the same learning curves that you did or might do. So, we’re aware of the things that matter and we’re going to impart that knowledge with you, so that you don’t make the same mistakes as us.
Sometimes, the ideal pellet is something that costs a little over $1 for quality but you can still save money by buying them in bulk (like in 40 pound bags). Half a pound of pellets per hour is consumed on the smoke setting that’s about 175° Fahrenheit. Meanwhile, you can burn 2.3 pounds of pellet within an hour by setting the temperature at 450° Fahrenheit (this is an average on many of the pellet smokers mentioned above).
For a large-sized smoker, the Camp Chef SmokePro SE delivers excellent, smoky-tasting flavor that even beginners can accomplish. This is largely due to its automatic temperature control features and grease management system, allowing you relax while it cooks for you. With minimal cons (only weight and pellet price), this is a definite hit among professionals and newbies. The SmokePro SE is an unquestionable bang for your buck kind of purchase.
Z Grills is a lesser known manufacturer and a great low-cost alternative to the more expensive Traeger grills. Their pellet grill is a sturdy, heavyweight model with a roomy 500 square inches of cooking space and an electronic feeding system for fuel pellets. An additional warming rack provides additional space for cooking at lower temperatures. Furthermore, Z Grills also ensures their product with a generous 3 years warranty.
With their portable model, Traeger has their own version of the classic 'tailgater'. Still fairly hefty at a little over 60 pounds, this grill is still far and away the most lightweight model Traeger offers. The legs fold up for ease of storage and transportation. As with all other Traeger products, temperature controls allow grillers to use the Tailgater as either a conventional grill or a smoker.
Pellet grills are every lazy man’s dream appliance. These grills need absolute zero to minimal maintenance. You just need to lightly wipe through it after every use, and maybe thoroughly clean it 2 to 3 times a year! All pellet grills now come with a drip pan that catch the accumulating oils that drops from the food. They are also made with good quality raw materials that enable them to withstand the outdoor atmospheres all year round. If this does not entice your lazy bones, no other appliance will, and that is a fact. Period!
Wood pellet grill is a two-in-one mixture of a smoker and a grill. It doesn’t provide direct flame for your steaks or meat as a grill would which eliminates flare-ups. Since there’s no direct flame, searing meat isn’t an option and there’s a better choice if this is your desire. However, if you desire a great smoky flavor with an easy cooking process then a pellet smoker is an excellent choice.
The simplicity with which you can use this product is outstanding. From the time that you put it together to the time you smoke meat to the time you clean it, the entire process is extremely simple. It has a power failure restart and a dump tray that can easily be cleaned out. The cooking surface is so large that it is possible to smoke two turkeys at once.
This is a fantastic grill for the money that’s dependable for outdoor cooking and smoking (hence its name, “Camp Chef”). It’s not quite 9.9/10 that is the Camp Chef SmokePro DLX Pellet Grill got, but it has more than enough features and benefits to spare to honor the Camp Chef brand (even though at first glance the PG24 and the SmokePro are practically the same units with color differences).
Grill will not maintain temperature with temperature set at 275 the grill temperature will range from 200 to 320 and this continues throughout the entire time it takes to cook the food. Customer service is giving me the runaround and no resolution has been made. I have been on the phone two times and they say that the pellets are not dropping into the screw. I have done everything they have asked me to do and still have same issue.
We have reviewed the best pellet smokers on the market today after doing our extensive comparative research. However, there were some hidden gems that could not make it to our top 10 product list because of one reason or another e.g. due to their high prices, unavailabilities in some regions, and other factors. Also, some just failed to get in our top 10 list only because it was a top 10 list and not a top 20 list. Regardless of the reasons, here are a few honorable mentions that failed to make it to this top 10 best pellet smoker review, but are still worthy in their own rights:
Meanwhile, it also has a 15-pound pellet capacity comparable to Camp Chef SmokePro (not as large but big enough to eliminate continuous wood pellet refills) and folding legs for better portability. However, certain users who’ve already bought their own REC TEC Grills Mini Portable Pellet Grill have complaints about it, like inconsistent heat distribution of the grill and poor quality control (certain grills break down easily).
Traeger makes this process very easy. All you have to do is add pellets, open the lid, turn the knob to smoke and that’s it. The hopper will automatically feed pellets over a hot rod and ignite the fire. You should have your smoker up and running at 230°F in less than 10 minutes. All you’ll have to do after the Traeger 34 Elite smoker starts up is add meat and make sure you don’t run out of pellets.
Minor problems (Product): 1. Main grill rack does not fit snugly, leaving the rack to half almost a half an inch in all directions to move. (not so much a problem when cooking but it does move) 2. Wind is a major factor making it difficult for this to get up to heat and stay there. 3. It rarely comes to the temperature I set it for, and usually is about 10-15 degrees below, with trying all of the different possible adjustment settings.
The first thing we have to understand is the anatomy of a pellet smoker. Check the related section on this page to get the idea. Once we know which part goes where, the bigger battle will be won. Next, we’re going to have to be able to analyze the problem if we are to solve it. What seems to be the issue? Are the pellets not lighting up? Are the pellets getting stuck and not working properly? Weird noises coming out from the hopper? Are foods not cooking well? Let’s take a look at these problems and how to solve them:
To your question regarding Traeger, I’ve not reviewed their grills of yet. I do know that Traeger as a company is taking steps to up their game some, as quality/reliability of their pellet grills has diminished over the last few years. The new CEO – Jeremy Andrus – they hired comes from the Skull Candy company and brought that headphone company from annual sales from less than $1 million to nearly $300 million. I know also that a few big hitters in the BBQ world are being contacted by Traeger to bring the brand back to its former prominence. You can read more about that here from the site of one of the company’s that now has an ownership interest in Traeger: http://www.trilantic.com/News_Story.aspx?StoryType=1&ID=56.
Thanks for the great information and the research you did. I am a retail store owner in Boise, Idaho area and we sell a pellet grill smoker in our store. I would like to encourage to look at the Sawtooth Pellet Grill. It is made local here and is American Made. It is an excellent grill for the price with an awesome company backing it. You can find their website at sawtoothpelletgrills.com. Again thanks for the information and if you do another publication regarding pellet grills, I would love to see what your opinion of the Sawtooth would be 🙂
Grilla Grills are not only great with their puns, but also great with their products. Since we compiled a list of top 10, getting rid of this product from our review was a very difficult choice. Silverbac Pellet Grill, along with several others from our honorable mentions list, has been tied with our advanced pick. Therefore, we were forced to place this on our honorable mentions list. With its traditional barrel-shaped design and astounding colors, they’d look nice in your backyard should they be your top choice.
The MAK Pellet Boss will increase or decrease with the press of a button in 5°F increments and has a probe in the oven that keeps the temp pretty solid. As with any thermostatically controlled oven, even your indoor oven, the thermostat cycles heat on or off as needed. So it you set it for 225°F it cycles on til it hits 225°F, then off until it drops to 220°F, then on to 225°F. There are three meat probes and the Boss can be programmed to change the cooker temp when the meat hits a target. I've had one for several years outdoors in the Chicago winters and summers without a cover and no problems.
This pellet grill has a 440 square inch cooking surface and weighs 73 pounds. It measures 36 by 18 by 39 inches in dimensions and is made out of durable steel and heavy duty 16 gauge steel construction. It has a dial-in control with an LED read-out. Its temperature reaches from 180 degrees to 500 degrees Fahrenheit. It also comes with a meat probe. This Pit Boss is a worthy name to be in our pellet grill review’ list.
There is no party like a backyard grill and BBQ party on a hot summer weekend with some good music on the back, and of course the centerpiece: the food. You see, food is a universal language. It is a way to say how much you appreciate and care for one another; a way to people’s hearts. And there is nothing more comfortable, warm and heart than some good old open grill and BBQ cooking on your pellet grill. And this is the reason you need an expert pellet grill review.
From the second I ordered the YS640 to the day it arrived the service and dialogue with ATBBQ was first rate. They actually care about the customers service experience! One word of caution for anyone thinking about buying this beast. Make sure you have someone strong to help you unload it off the pallet! My neighbor was amazed at the heft and build quality!
Yes, no one likes to read the instruction manual. But there are many advantages of learning the specifics of your grill and reading the manual is key. Generally, you should not use water to clean your pellet smoker, so keep your hose pipe far away. These smokers have digital controllers, a motorized auger, a fan and an igniter rod for the fire pot. These parts will get destroyed if they come into contact with water. You should gently dry scrub the dirt off these parts, making sure not to disassemble any parts. Cleaning the thermostat will also prove to be essential; otherwise, it may read internal temperatures inaccurately.
Now we come to the part no one likes and that’s cleaning. This smoker won’t clean itself but it does make the process a lot easier. PG24 by Camp Chef Pellet Grill is created in a way that gives you easier access to the fire pot making cleaning out the ash effortless. It also has trap door that allows you to clean the unit without scouring through grease and ash. Anyone who has ever had to clean a smoker grill knows how time-consuming and enormous the task can be. This trap door is only present in expensive units, but you’ll be glad you paid a little more when cleaning becomes effortless. You could also buy the other version that could come with cover (which is $50 more expensive) to make sure the smoker is in the best condition at all times.
You want longevity in a pellet grill: As the Traeger brand name has been around for a few decades, you can have some peace of mind that you’re purchasing a grill that should have replacement parts available for the foreseeable future. And Traeger grills tend to have good longevity ratings, working in top condition for several years, as long as you follow the manufacturer’s maintenance recommendations.
The Pit Boss Company manufactures an extra-large pellet grill with 700 square inches of cooking surface. It closest competitor in pellet smoker largeness is the 7-year veteran known as Rec-Tec. It has probably one of the largest cooking surfaces (or the largest at that) in the pellet grill and smoker industry. It approaches grilling with the idea that sometimes bigger really is better, at least in terms of cooking more meats at the same time.
Extremely high build quality. It's heavy. Solid. Nothing flexes or bends. The temp displayed is very accurate when referenced with a thermometer. My only complaint is that the 2-piece diffuser should either be standard equipment, or an optional upgrade at order time (in exchange with the stock diffuser). The 2-piece diffuser is a MUST HAVE accessory. Cleaning the firepot is a messy pain the A** without the 2-piece diffuser. I didn't think I would need it, But I ended up ordering it about 6 weeks after receiving my YS640. I also highly recommend the direct grilling grates. I was able to get rid of my gas BBQ because the direct grilling feature works so well on the YS640.
Hey Shannon – they all have their merits. Budget dictates a lot. If you’re in the $1000 or under range, Green Mountain and Rec Tec are great choices. Both have developed near cult followings, with GMG a little ahead of the curve on that front having been around a bit longer. I love the Yoders as far as moving up on the price range is concerned. Will last you forever and they offer a solid product with great support. MAK grills are just beautifully made. There’s no other way to put it. The “General” models are superbly crafted. Love that MAK offers built in cold smoking as a capability. Am I helping here or just making things worse? Hahaha.
On Tabletop Models: I didn’t include them here because though extensive, this post is more of an overview of a few select makers of Pellet Smokers I think do a fine job with both manufacturing and product support. The one exception is that I did include a link to where you can find the Rec-Tec mini. That’s Rec-Tec’s answer to the smaller, tabletop or tailgating models.
Pellet grills come in various sizes from the portable types for tailgating to the extra-large units for commercial use. If you are someone who wants to be able to take your smoker on the go, be it camping, partying or any other event you’ll want something that’s easy to lift and has wheels to facilitate movement. If you have lots of parties and gatherings at home, then you might want something bigger. Its all up to what your needs are.
Ninth spot to make it to our compilation of the pellet grill review is the Louisiana pellet grill. It has 2 cooking levels and a total 1061 square inch cooking surface. The Louisiana pellet grill has got porcelain cast iron main grids and porcelain steel removable upper cooking grid. It also has a digital controller centre. This grill weighs around 173 pounds and is made with high quality material that is going to last you a life!
Main products of our company :electric, home,toy,clother ,etc. Since its foundation ,the company keeps living up to the belief of ...:"honest selling ,best quality ,people-orientation and benefits to customers. "We are doing everything to offer our customers with best services and best products .We promise that we'll be responsible all the way to the end once our services begin DECENT FEATURES of the Steel Griddle 14" x 16" Covers one burner Convenient carry handle Polished steel The SPECS Box Dimension: (L x W x H): 16.5 x 16.5 x 1.5" Box Weight: 12 lbs This product can only be shipped within the United States. Please don't hate us. If you have any further questions, please feel free to contact us. We look forward to serving you in the future. read more
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It also has the standardized dial-in digital control with LED readout (not to the point that it has WiFi like the Green Mountain Grills Davy Crockett Pellet Grill, but still quite convenient). However, it’s rated low on this list because of poor quality control. Too many customers ended up with bad Pit Bosses that have inconsistent temperature control (going all the way to 615° Fahrenheit).
Kevin- super helpful article. Thanks! I just moved from a big city small apartment with no grill to a house in the country. Most essential purchase is the grill. I’m really on the fence. I like the idea of a pellet grill, but in reality- I’m mostly cooking burgers, fish, steaks, scallops, and veggies. The brisket and ribs will be more of a special occasion. From an economical perspective, am I better buying a gas grill and just getting one of those smoke tubes to add some flavor? From many of the online comments, it seems like the pellet grills benefit from additional smoke anyway, and though you can get additional grates for searing, seems like a square peg in a round hole. The gas grill is sort of the tried and true, and way more economical. Those $500 entry level pellet grills seem a little scrawny, and the next level up is a cool $grand. I’m really on the fence, and getting pressure to “just buy the darn thing” to consummate the move to the country! However the pellet grills seem like the new shiny object and have my curiosity. Any advice? PS- love the website! Thanks, Cary
The Ortech has two knobs. The large one, the "Cook Control" has settings for: Off, Smoke, 180, 225, 250, 275, 300, 325, 350, 375, and High. One smoker manufacturer says that the "Smoke" setting is about 160°F and "high" is about 525°F, but both can vary due to ambient temperature, humidity, fuel type and quality of the smoker. Another knob, a teensy weensy knob to the right of the LED screen looks more like a push button. Labeled "SMOKE" and called the "Smoke Control Knob", it is meant to turn, not push, and it controls the pellet feed rate with auger on/off sequences indicated by "P settings". The P settings range from P0 to P15.
Nothing says “you are welcome to my home” than some delicious and succulent baby back ribs; some beer can whole chicken cooked your special spice mix, and some wood smoked salmon. There is no better way to wins the appreciation of your favorite people than cooking up some wood grilled steaks and baked potatoes. But there is a catch, there always is.
Joe Traeger designed and developed pellet grills back in 1985 and he patented the design one year after. But these didn’t go into full commercial production until 1988. Because of the patented design, Traeger held a monopoly in the pellet grill market for twenty years. But being a small family-run company, they did not diversify and kept supplying their products only to a select network of stores.
With modern advances in the outdoor cooking appliances due to their high demands, you too can cook up a great BBQ spread now with the help of a pellet grill! Gone are the days of overcooked and burned steaks. With the pellet grill on your backyard, you can BBQ to standards that even pit masters will approve. So today I will be giving you a 101 class on pellets grills, also including a list that will provide you with some great pellet grill review so that you can make the right decision when deciding to purchase one for you and your specific needs.
Convection is achieved using a number of techniques. Air is fan forced into the grill and channeled throughout by our arched flame broiler. Our exhaust design allows air to circulate evenly along the length of the grill and to the top shelf. This combination allows us to achieve uniform heat throughout the unit whether your smoking at 170°F or cooking all the way up to 600° Fahrenheit.
Serve a crowd with our huge 12 qt. Camp Chef 'Big Griz' 16 Inch Classic Dutch oven. This is the perfect addition to any outdoors m...an's cast iron collection. The one-of-a-kind lid displays a Grizzly Bear and also has an indentation of a Bear paw. This great piece of cast-iron cookware comes pre-seasoned with Camp Chef's own Inch All Natural True-Seasoning Inch, making it ready to use right out of the box! This Dutch features three legs, a handled lid and bale. The raised lip around the lid is excellent for cooking with charcoal briquettes or wood.Total Weight = 30.5 lbs.Depth = 3 7/8 InchCapacity: 12 QT. ID = 15 3/4 OD = 16 3/8 Inch Grizzly Bear Design on Lid Model No: SDO16 UPC Code: 033246208886 read more
The Camp Chef Griddle FG-26 is well-suited for cooking for larger groups. This Two Burner Griddle is made from heavy gauge polishe...d steel, and it has sides that are slightly inclined, giving the chef more control over the cooking process and surface. This Heavy Gauge Polished Steel Fry Griddle covers two burners, and it comes with handles for convenient carrying. read more
The Tailgater 20 Series Freestanding Grill is one of the best wood pellet grills from Traeger for those who like to cook away from home. It’s small and lightweight enough that you can load it in your car for tailgating before the big game, cooking while camping or grilling at the park. The ash bucket collects all ash created, which makes cleaning up before heading home easier.
Thank you so much for this very informative post!! My husband and I just bought the Traeger Select Elite Pellet Grill On Cart yesterday as a somewhat impulsive buy on a Costco shopping trip. It was the last day in the road show so I figured we could always return it if we have buyer’s remorse. Having no past experience with pellet smokers/grills, I am doing my due diligence in researching the reputation of this company and comparing to others in the market. The selling point for us with this particular Traeger grill was the ability to convert this to a built in unit by simply taking off the right side shelf. The sales rep at Costco had a picture of one that his parents had built into an attractive brick surround and we liked the option, however, after reading your post and several other sites, I am finding that Traeger may not be the best investment comparatively and with a purchase this expensive, long-term quality is extremely important to us. In staying within the same price range, I am very interested in the Rec-Tec and it’s stainless steel build. My question is, do you know if the Rec-Tec or another pellet grill @ the $1000 price point can be made to look “built-in” and if so, are there any dangers or potential problems with this.
The Camp Chef Camp Table is the perfect companion to any table top stove or dutch oven. The camp table will hold two 14 inch dutch... ovens and provides extra preparation and serving space to keep your food up off the ground. Works great with the Mountain Series stoves from Camp Chef and is a great accessory piece to your free standing stove. Side shelves* (Model LS60P) can be added for even more space. read more
Pit Boss wood pellet grills make it easy to prepare and serve the finest in wood-fired gourmet goodness. Using 100% all natural cooking-grade wood barbecue pellets for fuel, no gas, propane or charcoal is needed! turn a simple dial to start the grill, and you can sear a steak, bake pizza or cookies, smoke jerky, ribs or brisket, all with natural flavored wood pellets. With a dynamic range of cooking temperature from 180 degree to 500 DegreeF, you have complete control with the turn of a dial. The digital control board, along with the oven-like meat probe, result in precise cooking control. Fan forced convection cooking seals in meat juices and eliminates the need for a rotisserie. The 340 is the smallest in our pit boss wood pellet grange. But it doesn't hold back. It still offers all the great benefits of a pit boss wood pellet grill, just in a smaller package. This is perfect for a small family that wants that 100% natural wood pellet flavor.
Just finished my first smoke on the YS640, ribs and chicken thighs. This machine is amazing. It couldn't be simpler to use. The chicken was the best I have ever tasted. The ATBBQ team was great, with fast shipping and they threw in some extras. I could not be happier and can't wait for years of great food off the YS640. Don't hesitate to buy this cooker or to order from ATBBQ.
You want to easily switch to different smoky flavors: Changing flavors in your Traeger grill is as easy as changing the pellets that you place in the hopper. Through its website, Traeger offers several different smoky flavors of hardwood pellet offerings, including hickory, mesquite, apple, maple, cherry, and oak. And Traeger’s website provides information on which types of hardwoods provide the best smoky flavor for certain types of foods, which can help you successfully use this grill immediately out of the box.
This stylish BBQ Island is booth stunning and This stylish BBQ Island is booth stunning and well equipped; Standard features include a G4 4burner grill stainless steel refrigerator side burner and 30 in. double access doors. The porcelain design countertop with the Stack Stone base easily matches your Home Resort design and style. For added comfort add an ... More + Product Details Close
Cuisinart's CPO-600 Alfrescamore Outdoor Pizza Oven was born Cuisinart's CPO-600 Alfrescamore Outdoor Pizza Oven was born from love of crisp brick-oven style pizza. It’s been designed with the cooking ability of professional brick ovens but with the accessibility ease and size of a portable grill. Whether you’re holding an impromptu family pizza night inviting the friends over for ... More + Product Details Close
Lauded for its amazingly accurate cook temperatures and times and for affording cookers a real “unfair advantage” at competitions (according to those who lose to them) – Fast Eddy’s Cookshack Pellet Smokers rank among the very best available on the market today. I love the history of Fast Eddy’s pellet grills. In 1986, Ed Maurin (Fast Eddy) – a retired KCMO Fire Fighter – cooked his first American Royal event. From that point on he was hooked on BBQ and on coming up with the very best way to ensure its production. By 1998 the first of his Fast Eddy’s pellet smokers was released to the market, and he was off to winning competitions and helping those who bought his cookers do so as well.
I've been using a pellet grill for a LONG time (Traeger for ~15 years?), so I know an upgrade when I see it. I just picked up a YS640, and it's amazing. I love removing the diffuser, adding the Grill Grates, and doing so nice searing! My first cook was a batch of rid eyes, and they were both beautiful as well as delicious. My "guest list" of people wbo want to come over for food keeps growing... Nice problem to have. Good friends, good food, good times.
JUNK!!!!! Major defects and powder coating coming off and possibly getting my family sick. Very rude customer service telling me to just take it back to Costco! Did I mention I bought the biggest one and will need to disassemble the entire thing to fit it in my explorer! I will be sending the paint chips that came off to a lab to determine what the stuff is and if my family has been exposed to carcinogenic chemicals. A $1,000 for Chinese junk....Stay away for your families sake!!!!!
We purchased our wood pellet grill (Model TFB57CLB) from Costco in August 2017. It came with one bag of the gourmet blend pellets. We used the Traeger cookbook to try a few different recipes in the fall. Most of these involve a period of smoking followed by a period of grilling. The grill seemed to work fine at first. We used it a couple of times on warmer days in the winter and it had some trouble getting up to the desired heat level. We started using it regularly again in April 2018. I was careful to clean it and check the pellets etc. The smoking feature seemed to work alright, but when I would turn the heat up for grilling, the grill would usually struggle to get much over 225. I would resort to turning it up to 375 or more just to get it to 225 and then often it would sink back down to 180 or 160. I went to the troubleshooting guide on the manufacturer's website and checked all the components, which seemed to be working fine.
The popular Traeger Junior Elite is a great smoker for first-time chefs as well as experienced smokers who are short on space. It's versatile and can grill, smoke, bake, roast, braise, and barbecue food. The digital controller is adjustable to +/- 20 degrees and has 300 square inches of grilling space that is large enough for two whole chickens or three racks of ribs.
Second, It would be just my wife and me BBQing so I’m looking small. I’m considering the REC TEC Mini Portable Wood Pellet Grill (RT-300) after reading your reviews. Having only ever BBQed with hard wood coals on a Webber, is there going to be a taste fall-off going to the pellet grill as far as charring and/or smoke? I’d hate to spend that kind of money and get bland steaks. Really, steak is all we ever cook outside, though that would probably change with a nice grill.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.