So what about the question of blends versus 100% pure species pellets? Should you avoid blends? Should you only use 100% pure? That is a web to unweave and depends greatly on what you are cooking as to the correct answer. Through our testing we found many blends to work very well. We liked them so much that we incorporated them into what we offer. Not all blends are created equal though and the amount of hardwood versus flavor wood varies widely across brands. We also found that some 100% pure pellets such as cherry and apple had harder times reaching higher grilling temperatures and lacked the harder core flavor punch of hickory or mesquite. Coming from the world of stick burners many new pellet grill owners assume that going 100% cherry or apple is going to work for them since that is what they have grown accustomed to. At the end of the day, they end up moving to a pellet with a deeper flavor like hickory or mesquite to get the results they are used to.
Hi Dan, I had a Bradley some years ago and the quality of the smoke is somewhat comparable to that of a pellet unit. As I said in my earlier post, compressed sawdust does not create the wood flavor that permeates the meat— no matter what pellet you use. I recently bought a Lang reverse flow, and on my first cook the difference was spectacular. My nephew went to the trouble of adding a full size wood burning firebox to his pellet stove as an experiment. He piped the smoke from the firebox into the pellet unit while making some ribs and the results were obvious. The next day he was out looking for a new smoker. Wood burners are a lot of work compared to a pellet unit, as you say, so I understand your reluctance. Many like vertical units that burn charcoal with wood chunks. These units are much easier to manage than a stick burner and give good results. All I can say is that the first time you make BBQ in your backyard with a wood unit, you will know you made the right choice. There are many good BBQ forums that discuss these points. Good Queing to you.
Another thing about pellet smokers which might impress you is that you can also use this type of smoker to grill your food. So, don’t be confused if you come across the term “pellet grill” in this article because it refers to a pellet smoker. When used as a grill, pellet smoker will start up quickly and cook your food with minimal supervision. Depending on your smoker, you can either use the small area above the fuel pot to grill your food or you can put a griddle on the pellet smoker when it is running on high heat.
The MAK Pellet Boss will increase or decrease with the press of a button in 5°F increments and has a probe in the oven that keeps the temp pretty solid. As with any thermostatically controlled oven, even your indoor oven, the thermostat cycles heat on or off as needed. So it you set it for 225°F it cycles on til it hits 225°F, then off until it drops to 220°F, then on to 225°F. There are three meat probes and the Boss can be programmed to change the cooker temp when the meat hits a target. I've had one for several years outdoors in the Chicago winters and summers without a cover and no problems.
This stylish BBQ Island is not only stunning This stylish BBQ Island is not only stunning but comes standard with a 4 burner grill stainless steel refrigerator side burner and access doors. The porcelain design countertop with the durable Stony Creek Ameristone Stucco base and bottom trim easily matches your Home Resort design and style. For added comfort ... More + Product Details Close
One thing I’ll mention up front is that the Rec Tec Grill is not sold as a Made in America product. The REC TEC Grill is made in China, however, the heart and soul of the grill (the computer) is made here in the USA. The powder coat is also made in the USA and the final assembly along with quality control takes place at the REC TEC Grill facility in Georgia.
The Camp Chef SmokePro’s automatic features definitely set it apart and make it truly a “set it and forget it” kind of unit. It makes use of an electric auto-igniter system that lets you start grilling with just one button. The automatic auger instantly dispenses pellets to maintain the desired temperature and use your pellets the most efficient way.
The Redwood Portable Fire Pit is an upgrade from the original Gas Fire Ring. A taller, more sturdy base stand, safety ring/carry h...andle, matchless ignition, and a laundry list of other features, the Redwood is the next step in portable propane fire pits. Camp Chef Gas Fire Pits are allowed for use in most fire ban restrictions, check with the local Ranger Station before use. read more
Pellets are available from a number of sources because they are popular for use in home heaters, so if you are worried that you will be buying a gizmo that might be worthless someday if the pellet supply runs out, it is unlikely. As more and more pellet grills appear, and word of their excellence spreads, sources for pellets will become numerous. I've even heard of a few Home Depot's carrying them. The bad news is that I have tried several brands and I always return to BBQr's Delight. They seem to have the least sawdust, so they are less likely to clog the auger, and they have a higher percentage of the flavor wood on the label.
Hey Jennifer, I think a pellet grill/smoker would make a great addition to your cooking arsenal. You can get a pellet smoker up to 450 degrees in about 10 or 15 minutes. The following article gives you a good idea of what you might do to reverse sear a nice thick steak using a pellet smoker. note, that this method employs the use of GrillGrates, which you can find easily on Amazon. Here’s the article:http://blog.greenmountaingrills.com/rib-eye-reverse-seared/
Minor problems (Product): 1. Main grill rack does not fit snugly, leaving the rack to half almost a half an inch in all directions to move. (not so much a problem when cooking but it does move) 2. Wind is a major factor making it difficult for this to get up to heat and stay there. 3. It rarely comes to the temperature I set it for, and usually is about 10-15 degrees below, with trying all of the different possible adjustment settings.
After 10 days of not seeing anything in my email I called them. They told me they had no order. After two weeks and more phone calls then a grill finally shows up but without the cover or the pallets which I paid for and was on the order. Three calls into managers and customer service still not resolved. When I threaten to take the grill back to Costco I was told to go ahead and have a nice day.
The smoker is great. (5 stars) Assembly went well. It's pretty straight forward. Operation is easy as well. Just set and pretty much forget it. This is a large smoker. If you need space, this is the one for you. This is my first pellet smoker so I can't offer any comparison to others. I've used a Brinkman horizontal smoker for the last 20 years that has worked well but it was a pain to keep the smoke and temperature where you want. The constant tinkering was getting tiresome. The ease of use of the Camp Chef makes things so much more enjoyable.
You prefer a direct heat method of grilling: The Traeger grill uses an indirect heating source, much like an oven, so you won’t be able to sear meat, as many people like to do when grilling a steak. The Traeger system is better for those people seeking more of a smoker type of cooking system, although you can sear your meat by using a frying pan with a little oil initially before you finish cooking it with the Traeger grill. You can use the frying pan on a stove top burner or on the surface of the Traeger grill.
Purchased the YS640 about a month ago. So far I have cooked nine pork butts, three racks pork back ribs, one beef brisket and four thick cut New York steaks on it. I am very pleased with the results of these cooks. I have an upright propane smoker, Weber kettle, propane grill and so far the YS640 has out performed all three of those in ease of use and flavor performance. I can get almost the same flavors with my others, but takes more work and babysitting. Also want to mention that the YS640 is built to last. I noticed the ruggedness and excellent USA craftsmanship immediately upon arrival. Some reviewers think maybe the YS has a steep price, but I think its justified due to its construction and craftsmanship. It would be difficult to make something of this caliber for any less. A couple minor things to note is you will have to play with the damper a bit to learn the heat distribution, but after learning it, its not a problem. Doesn't put quite as strong as a wood flavor on the food as my upright propane smoker, but it puts the right amount and I have no complaint here. I would and have already recommended the YS640 to friends and acquaintances. If you have spent long hours smoking foods and know the correct flavors that they should be, your not going to be disappointed with this cooker!
Many products have a problem at some time in their life. My Yoder 640 was one of those products. Here is what is different. You all know that sinking feeling when you have a problem....and get ready to call customer service. We sort of steel ourselves to be prepared for the response....or actually, lack thereof. NOT AT YODER. After fully explaining my problems to Joe, he and his company completely exceeded my expectations. My customer service experience was world class - rivaling famed LL Bean, Amica Insurance and other. This is old honor. They better be careful though.....this kind of customer service is going to create raving customers and more business!~
Currently, online retailers only have to charge customers sales tax who are located in the same state as the business which takes the original order. Camp Chef main offices and warehouse facilities are located in Utah in addition to Washington State. Therefore, only customers who purchase items from us and are also located in Utah, Colorado, Massachusetts, Indiana, Pennsylvania, and Washington will be charged sales tax.
Products listed as Out of Stock are currently not in stock at the store(s) being viewed. Note that in some instances, very limited inventory may be available in stores, but because of small quantities we are unable to reflect the availability online. Please remember to check back – if or when inventory is replenished and available, this will be reflected online.
The cleanout for both the pellets and ash is a huge perk to the grill. The patented “Easy Ash Cleanout” does not require the user to take apart the grill. Instead, they simply have to twist and dump the container. The 18lb pellet hopper is similarly an easy cleanout. The stainless steel also makes it easier to clean the grill because of the steel’s properties.
Rest the cast iron press on your skillet or griddle to warm. Use the press on top of bacon to speed cooking times as it cooks from... both sides. Use as a hot press with your favorite sandwiches to turn them into a hot and melty favorite. The grill lines from the ridged bottom will sear the sandwich for a tasty presentation. The products are covered by the following warranty. Warranty covers all components of the stoves, fire pits, ovens and smokers to be free from defect in materials and workmanship for one year from the day of purchase (excluding finish). All accessories are covered for a full 90 days to be free of defect in materials and workmanship. read more
The unique TRU-infrared technology cooks meat in an even way and helps to retain moisture. The great thing is there are no flare-ups. There’s a roasting basket for ribs, poultry, and other meat. The roasting basket can hold up to 25 pounds. The cooking area were grilling can be done has 180 in.². You can adjust the temperature, which ranges from 9000 to 18,000 BTUs, in the smoker box in order to add flavor.
FARMINGTON, Utah, Sept. 1, 2016 /PRNewswire/ -- Today, Vista Outdoor Inc. (NYSE: VSTO) announced it has acquired privately owned Camp Chef (Logan Outdoor Products, LLC and Peak Trades, LLC), a leading provider of outdoor cooking solutions. Camp Chef's high-quality products deliver efficient ways to cook for almost any outdoor gathering, from camping to dinner on the back patio. The brand offers more than 250 products including camp stoves, barbecue grills, pellet grills, smokers, fire pits, and a full line of cast-iron cookware and accessories.
Second, It would be just my wife and me BBQing so I’m looking small. I’m considering the REC TEC Mini Portable Wood Pellet Grill (RT-300) after reading your reviews. Having only ever BBQed with hard wood coals on a Webber, is there going to be a taste fall-off going to the pellet grill as far as charring and/or smoke? I’d hate to spend that kind of money and get bland steaks. Really, steak is all we ever cook outside, though that would probably change with a nice grill.
A portable offering from Green Mountain Grills, the Davy Crocket is the most affordable pellet grill on our list, and the only one with WiFi capability. It’s compact, weighs only 57 pounds, and has folding legs so you can pack it up and bring it camping, tailgating, or to the beach. That’s something you can’t do with the Traeger Pro 22, and something we’re really excited about.
Z GRILLS or Z Grills is a maker of smokers, grillers, and stainless steel prep work tables galore. It entered the world of pellet grills recently and launched an IndieGoGo campaign in order to fund its “affordable wood pellet grill” for $500,000 and currently gives even Traeger’s economical offerings a run for their money with its ability to accept all types of pellets and do all sorts of cooking styles.
Yo, Kevin! Hope that you can soon review one of my all-time favorite purchases, the Traeger Li’l Tex Elite Smoker/Grill. After using it for a couple of months, I gave away my two year old gas-grill to my grandson. We’ve done chicken, turkey, pheasant, lamb, all kinds of beef, pork and sausages including some wonderful ribs and brisket. Our Easter Rib Roast turned out terrific as did the chunks of assorted sausages that we did for another family get-together. I was never a big fan of grilling until we got our Traeger. Both Traeger and the web-sites like yours are full of great recipes and ideas.
Yeah it seems like no one is providing any input on it…I was interested in having them review it and do a direct comparison to some of these other grills. I made the mistake of getting a Myron Mixon pitmaster Q3 at sears. It turned out to be a waste of money and the slight humidity I had caused the pellets to burst and seize up the Auger. Anyway I had narrowed my search down to a rec tech or silverback but none of the reviewers seems to be giving it any attention.
This is the most important aspect you should look into when buying a new pellet grill. You always hear people saying that a product will cost more money if it’s built with better quality materials and that is absolutely true when it comes to pellet grills. Let’s start with the basics – the most common material that is used when producing a pellet grill is steel. There are many different types of steel from high-grade stainless steel to lower grades that aren’t as sturdy. Cheap pellet grills will be constructed of a decent grade of steel when creating the outer appearance so that it’s sharp to look at. However, the inner parts of the grill are made out of lower-grade metals. Do you see the problem here? Even though the grill may look aesthetically pleasing from the outside, these nice looks won’t make up for thelow-quality materials that are used inside. This can quickly lead to the inner components of the grill deteriorating and in need of replacements. This ultimately results in you spending additional money to replace these parts once they are no longer functional.
RT 700 offers a Front Folding Shelf and has its own set of meat probe to monitor meat temperature while the grill smoke is infusing with the meat. Its Stainless Steel body protects it from rust and the colors from cracking or peeling. With its built-in WiFi-enabled control, coupled with Rec Tec’s proprietary PID algorithm, you will have control over your cooking process remotely using your wireless devices.
Like the Z GRILLS Wood Pellet Smoker, the REC TEC Grills Mini Portable Pellet Grill is capable of going up or down by 5° Fahrenheit increments, leading it to heat up from 180° Fahrenheit to 550° Fahrenheit. At full power, it can reach a temperature of 600° Fahrenheit. The mini size is enough to fit in a turkey or maybe three slabs of ribs, so that’s portability without sacrificing quality and capacity too much.
Are you sick and tired of bad BBQ? Well, so are your friends, neighbors, and family members. With the Woodwind woodfire pellet grill, mediocre grilling can be a thing of the past. Put the bland chicken and burnt steak behind you, and become the grill master you were born to be. With digital temperature control, the Woodwind does all the work for you. All you have to do is turn it on, set the temperature, and let it work while you play. Which means no more babysitting! The Woodwind doesn’t just make grilling easier—it also makes it more delicious. The Woodwind is fueled by premium hardwood pellets to generate heat and smoke, infusing your food with a savory wood fire taste that’ll make your taste buds sing. With grill temperature settings from 160° F to 500° F and the included Sear Box that reaches up to 900° F, you can achieve perfect results, whether you’re grilling, smoking, baking, roasting, braising, barbecuing, or even searing. And when you’re finished cooking, cleanup is a breeze with our patented Ash Cleanout system. Discover the heavenly taste of a woodfire pellet grill with the Woodwind. Buy now to begin your journey to grill mastery.
I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
Hey Bill! I think you’d be very happy with a Yoder pellet smoker. From a product and manufacturing standpoint, they’re great pellet smokers. If you’re looking at spending $1,700 and can perhaps go a little higher, you can then consider either a MAK grill or a Memphis Grill Pro Series. These are fantastic pieces of equipment. They are insulated at the point where the lid touches the body at closing, and provide superior convection cooking. Anytime you feel you want some extra smoke, you can always throw in an Amazn Pellet Tube or use a Mojo Cube. These will amp up your smoke profile in a manner you can predict and keep under control. I would NOT recommend adding anything foreign to your burn pot ever. Just keep things from the main pellet smoker function working as per the manufacturer’s design.
Overall, I think you would be happy with the smaller smoker / grill. I really like what Green Mountain grills has done with the Davy Crockett model, and that is the unit I have personally. That said,Rec-Tec makes a great product, and some people prefer the cart stand it comes with rather than the fold up legs that Green Mountain grills uses on the Davy Crockett modeling. Either choice would be good for you if you are looking for a smaller unit. I am of course speaking about the mini version of the Rec-Tec. The larger version is excellent as well.
So, we’re here to discuss the different cooking times and temperatures for different types of meat so that you don’t overcook or undercook your meal. But for the health concious, they should avoid certain meats. It’s worth noting that we’re here to discuss the temperatures needed for slow cooking and these should not be considered as universal standards for searing or grilling.
Barbecue was not his first career. He earned a BA from Columbia College in Chicago and studied at the Cleveland Institute of Art and the Dana School of Music. He has been involved in every aspect of film, video and music production. He edited the 1991 Academy Award nominated documentary, "The Mark of the Maker" and "Universal Hotel", which is part of a permanent exhibit at the Dachau Memorial Museum.
While many people enjoy pellet grills, some find it difficult to use pellets to produce true, flavorful steaks and barbecue since the fuel often lacks the same flavors as traditional grills. That smoky, wood flavor many steaks have is not impossible to get with the right pellet grill however. The Z Grills Wood Pellet Grill sports a combined grill/smoker setup with temperature control for the best pellet grilling experience available.
The Camp Chef Griddle FG-26 is well-suited for cooking for larger groups. This Two Burner Griddle is made from heavy gauge polishe...d steel, and it has sides that are slightly inclined, giving the chef more control over the cooking process and surface. This Heavy Gauge Polished Steel Fry Griddle covers two burners, and it comes with handles for convenient carrying. read more
With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.
This review is just a repeat of many already submitted. Got my Traeger Elite 34 this summer at a trade show. It would not get up to temperature, wouldn't go about 360deg with food inside. Empty it would hit 390 max. Most of the 'infamous' Traeger recipes call for 400+. If you raise the lid, the temp falls to the low 300's and takes 15 minutes to recover. I called Traeger and they claimed their grills 'never do this'. After reading dozens of reviews since, the truth is that they seem to 'usually do this'. The big grilles just do not have enough BTUs to heat up properly.
Third, we’re experienced: We have burnt our foods and fingers; and while we were at it, we learned from our mistakes. In doing so, we’ve managed to become the best and mastered the art to perfection. So, we went through the same learning curves that you did or might do. So, we’re aware of the things that matter and we’re going to impart that knowledge with you, so that you don’t make the same mistakes as us.
You want longevity in a pellet grill: As the Traeger brand name has been around for a few decades, you can have some peace of mind that you’re purchasing a grill that should have replacement parts available for the foreseeable future. And Traeger grills tend to have good longevity ratings, working in top condition for several years, as long as you follow the manufacturer’s maintenance recommendations.
I've been using a pellet grill for a LONG time (Traeger for ~15 years?), so I know an upgrade when I see it. I just picked up a YS640, and it's amazing. I love removing the diffuser, adding the Grill Grates, and doing so nice searing! My first cook was a batch of rid eyes, and they were both beautiful as well as delicious. My "guest list" of people wbo want to come over for food keeps growing... Nice problem to have. Good friends, good food, good times.
Well built and compact, this smoker and grill still has a 300 square inch cooking space, and is generally big enough to fit a small turkey inside, so it’s ample for six to eight people. It’s really easy to use, with an automated electric start, front mounted thermometer and idiot proof digital controls that make this so simple, an absolute beginner could walk up to it, have a quick play around and start cooking.
Wood pellets are small pieces of hardwood made from compressed sawdust from hardwood. Generally, some wood pellets made for room heating and stoves are produced using some form of binding agent like glue and other additives, which would leave a bad taste and flavor when used for cooking. However, for modern-day grilling, wood pellets are made of pure wooden sawdust and sometimes a little bit of vegetable oil to help it burn. So, nowadays, wood pellets are even better than the real wood chips for grilling.
Since wood chips are by-products of carpentry and woodwork, they are not only inexpensive but are also helpful for the environment since you’re using up all the parts of a tree. Its death wouldn’t go in vain! If you’re looking to learn more about the types of available wood chips and what kind of flavors they impart with, feel free to check out our post on that topic.
Even after reading the reviews and watching the videos I was still not prepared for seeing the 640 when it arrived. What a machine! A tank? Yes it is, it makes other brands look cheap and disposable by comparison. I was nervous paying a little more for a Yoder wondering if it was worth it, it was worth every penny. Have only used it a few times for ribs and chicken which turned out great. The wife said 'How much?!' when I ordered it, now she says we should have got one years ago.
To compound the complexity of this issue the consumer also has to deal with some grill manufacturers recommending the use of only their branded pellets. Then to make matters even worse pellet consumers have to navigate all the different flavors available and whether to use a blended pellet (a blend of multiple kinds of wood such as oak, hickory, and cherry) or a 100% pure pellet (a pellet that uses only the flavor listed on the package). This doesn’t even take into consideration some pellet companies using things such as oils and fillers in their pellets.
In the Grills Bull we have another large, unwieldy, but fully loaded grilling system. With a price that would make most grillers wince, this Pellet Grill comes complete with all sorts of bells and whistles. Aside from the large, wifi-enabled grill itself, Rec Tec throws in a terrific 6-year warranty as well as over 150 pounds of Pellets, which goes a long way towards justifying the cost. The Bull also has a large, 100% stainless steel cooking space which offers terrific durability long-term.
As another one of the most important elements to consider when it comes to a quality grill, we wanted to make sure that the grill was easy to use, turn on, and cook with. With this, we discovered that all brands have the same design system when it comes to using the grill. The best quality grills, which we have shared, come with an electronic auto-start ignition so individuals do not have to deal with starting a fire or having to light a propane grill. Everything is done with a flip of a switch or a press of a button. With that said, this happens to be one of the best design elements of the grill that makes it easy to cook. The next is the controller system, which quickly became a criterion on its own.
The Camp Chef Wireless Food Thermometer works very well with Dutch ovens, smokers and grills. The wireless food thermometer featur...es a 100-foot wireless range, an elapsed cooking time feature, and a stainless steel probe with a 48-inch lead. It is an excellent accessory for entertaining, because it allows you to monitor the temperature of your food without leaving your guests. This Camp Chef Wireless Food Thermometer is a compact and simple-to-use device. The wire and probe are both rated for over 475¿¿F, and the base is equipped with an LED light in the front for easy viewing. The Camp Chef wireless thermometer provides suggested cooking temperatures for six types of meat, and offers four distinct taste settings. read more
Hey Oscar, based on what I think and my discussion with my buddy Shane Draper of Draper’s BBQ, you’ll probably only need to run 14 hours for a brisket cook – given the convection nature of your pellet grill. You’ll probably go about 1 lb per hour or a little less – depending on the weather and other variables you mentioned. Again, pellet cooking is a little bit give and take where you’re getting ease and a more set it and forget it cook experience in exchange for some additional fuel use.
The first name to kick start our list of the best pellet grill review is the Camp Chef PG24 Pellet grill. It measures 45 inches by 21 inches by 51 inches, in dimensions. This pellet grill weighs 127 pounds and capacitates a 550 cubic inch cooking surface. It has a removable upper rack, and it comes with a stainless steel food probe. Camp Chef PG24 Pellet grill comes with an LED digital temperature control system, and has a patented down cleaning system. It can provide temperatures from 160 degrees to 500 degree Fahrenheit, and has an internal sensor.
Pellets not Lighting: It’s a simple issue. There is a problem either with the connection of your lighting rod or a damaged system. Repairing the wiring, if that’s where the problem is, might be a little complicated for most. So, for the average griller, the best and the easiest option is to replace the lighting mechanism altogether. When you buy the replacement part, it will come with a detailed instruction manual that anyone can follow.
The Camp Chef Lumberjack Over the Fire Grill is a simple solution for cooking while on a camping trip. Simply place the Camp Chef ...Grill over the campfire coals and get to cooking. The durable plated steel body will stand up to the occasional knocks and bumps that happen outdoors. Foldable legs ensure that this camping grill will pack up quickly and transport easily. The large cooking surface of this Over the Fire Camping Grill is large enough to accommodate almost any camping cooking equipment you might want to use. The steel mesh top on this grill is well-suited for grilling a variety of foods, including steak and vegetables. Whether you are sitting down for a meal after a long day on the trail or you have been out on the lake, the Camp Chef Lumberjack Over The Fire Grill is an smart choice for your campfire grilling needs. read more
For anyone thats thinking about getting this grill and this hung up on the price, you just need to take the plunge. And when you take it home you will realize it's worth every penny. And then after your first use, you will feel that you under payed. My first smoker grill was a green Mountain and there is just NO comparison on the market to the YS640. Grill grates and other add on's are amazing as well. LOOK NO FURTHER IF YOU WANT A GREAT GRILL/SMOKER/OVEN... ECT
Ease Of Use – Check if the unit is anything but difficult to setup and work. A few units are a breeze to gather, and you should simply to take after the manual of guidelines that accompany it. And after that, you ought to likewise discover how to work the grill and it ought to offer you easily of operation. For the most items I have evaluated here, they can be worked with the push of a catch, so they will let you simply set the clock and temperature and forget about it.
This is the second one I have received as the first one was a lemon. The first one worked great the first 3 times I used it, but then I started getting "Err" message, as well as an overheat message randomly that would not go away. I returned it to Amazon and promptly received a replacement. I have used this one heavily for 7 days now and have had no problems. I will check back in in a couple weeks with my results. It is very well constructed, holds its temperatures well and cooks pretty evenly. I have smoked/grilled ribs using the 3/2/1 method, made stuffed hamburgers, a whole chicken, and a porterhouse steak so far. For the price you cannot beat it. The searing option where you can open the heat shield/drip tray to expose slots directly over the flame is great for cooking steaks and a nice option that you don't see on other models. The removable side tray is also nice for bringing out your meat and placing your finished product on it. The bottle opener is weird...u have to really put the bottle at an angle to open and you lose part of your beer....but it looks cool...lol. A few tips: Cover the heat shield/drip tray with new tin foil each use or else it is almost impossible to clean it. Make sure the knob is in the off position before plugging it in and wait for the numbers to stop flashing before adjusting the temperature. Always start out in the smoke position until it is smoking and a a flame has started, then turn it to your desired temperature(about 5 min). Vacuum out the firepot and inside of the barrel every other use. Most importantly....use this thing as much as possible in the first 30 days to make sure it is functioning properly so if you do have problems you can return to Amazon. I love Amazon. As soon as I clicked on 'Return' and printed the free return shipping label, they had already ordered me a new one and I had it in 3 days!!! In case you would have to return it, mark your boxes that everything came in and take pictures of how it was packed. Took me over 2 hours to pack this thing back up. Most importantly....use this grill as much as you can in the first 30 days to make sure it is functioning correctly, otherwise you will have to deal with Pitboss ...paying your own return shipping and replacing parts on your own.Also don't forget to register your grill right away on the Pitboss website, in case you have problems after the 30 day Amazon window. Checkout the Pitboss website for their recipes....some of them are quite good...the bacon wrapped asparagus tastes just like Carrabas. Just sprinkle some balsamic vinegar on it after grilling. The Pitboss spices/rubs, while expensive are very good. The sweet heat is good on anything and the mandarin habanero is amazing on wings. I sprinkle and toss after cooking. Good luck !!
Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!